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Linguistic Features to Consider When Applying Persona of the Real Person to the Text-based Agent

Published: 25 February 2021 Publication History

Abstract

As artificial intelligence (AI) technologies advance, the possibility of developing virtual agents capable of mimicking human beings is increasing. Furthermore, AI techniques applicable to mimicking certain features of a specific person (e.g., facial expression, voice, motion) are becoming more sophisticated. Although the HCI community has explored how to design or develop AI agents mimicking a real person, limited studies on mimicking someone’s text-based behavior shown in the instant messaging exist. This study investigates the features that make users perceive text-based agents as people they know in reality. On top of the previous efforts of designing human-like virtual agents, our work suggests design guidelines for applying the persona of the real person (PRP) to text-based agents.

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MobileHCI '20: 22nd International Conference on Human-Computer Interaction with Mobile Devices and Services
October 2020
248 pages
ISBN:9781450380522
DOI:10.1145/3406324
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Published: 25 February 2021

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  1. authorship attribution
  2. chat analysis
  3. chatbot
  4. personality

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