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An Analysis for Elements of Affecting the Establishment and Promotion of Micro-business Trust in C2C Model under WeChat Circumstance

Published: 05 May 2021 Publication History

Abstract

The core of micro-business and consumer transactions is trust. Based on the Theory of Reasoned Action and Technology Acceptance Model, this article discusses the factors of the establishment and promotion of micro-business trust from the trust orientation of consumer, the trust of WeChat businesses, and the trust of WeChat platform. Data were obtained by questionnaire, and SPSS software was used for data reliability and multiple regression analysis. It is concluded that all three levels have a significant positive impact on the establishment and promotion of C2C mode micro-business trust. The trust of WeChat businesses and the trust of WeChat platform have a greater influence on the establishment of micro-business trust. The trust orientation of consumer and the trust of WeChat businesses have a greater impact on the promotion of micro-business trust. Among them, the WeChat business trust level is the most important factor.

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  1. An Analysis for Elements of Affecting the Establishment and Promotion of Micro-business Trust in C2C Model under WeChat Circumstance

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    cover image ACM Transactions on Asian and Low-Resource Language Information Processing
    ACM Transactions on Asian and Low-Resource Language Information Processing  Volume 20, Issue 3
    May 2021
    240 pages
    ISSN:2375-4699
    EISSN:2375-4702
    DOI:10.1145/3457152
    Issue’s Table of Contents
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 05 May 2021
    Online AM: 07 May 2020
    Accepted: 01 May 2020
    Revised: 01 April 2020
    Received: 01 February 2020
    Published in TALLIP Volume 20, Issue 3

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    1. WeChat circumstance
    2. micro-business
    3. establishment and promotion of trust

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