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Designing Visual Interfaces to Support Voice Input: The case of a TV application to request help in daily life tasks

Authors:

Mário Rodrigues,

Ciro MartinsAuthors Info & Claims

Interacción '19: Proceedings of the XX International Conference on Human Computer Interaction

Article No.: 10, Pages 1 - 8

https://doi.org/10.1145/3335595.3335637

Published: 25 June 2019 Publication History

Abstract

In the last years, voice has been used as an interaction mode in several devices such as smart speakers, mobile devices or television (TV). However, there seems to be a lack of practical recommendations about how visual interfaces can be designed to support the use of voice input in TV applications in certain tasks in a way to take advantage of the full potential of this interaction mode. This paper aims to present the design strategies adopted in a TV application targeting older adults which allows them to request help from a group of volunteers in daily life tasks and where voice is used in certain tasks such as to make the request instead of using the TV remote control. These strategies are discussed around three dimensions considered especially important when using voice-based input: information for voice usage, keeping the user informed and prompts to clarify system's doubts. The paper also presents the results of usability tests with potential users, in order to identify usability problems regarding the use of voice-based input to make the request and to gather information about how improve the usability of this feature. Study results indicate positive attitudes towards the use of voice input method and that older adults considered the use of voice easier than if they had to use a TV remote control to make a request. In a context where voice interaction appears as relevant for older adults, this study can contribute to more informed design strategies in multimodal interaction targeting this group.

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Cited By

Camargo JSilva Tde Abreu J(2023)iTV to Connect Generations: A Field Trial of a Solution to Send Personalized NotificationsApplications and Usability of Interactive TV10.1007/978-3-031-45611-4_6(83-97)Online publication date: 18-Oct-2023
https://doi.org/10.1007/978-3-031-45611-4_6
Burch M(2022)How Students Design Visual Interfaces for Information Visualization ToolsProceedings of the 15th International Symposium on Visual Information Communication and Interaction10.1145/3554944.3554948(1-8)Online publication date: 16-Aug-2022
https://dl.acm.org/doi/10.1145/3554944.3554948
Wu DHuang Y(2021)Why Do You Trust Siri?: The Factors Affecting Trustworthiness of Intelligent Personal AssistantProceedings of the Association for Information Science and Technology10.1002/pra2.46458:1(366-379)Online publication date: 13-Oct-2021
https://doi.org/10.1002/pra2.464

Index Terms

Designing Visual Interfaces to Support Voice Input: The case of a TV application to request help in daily life tasks
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Natural language interfaces
    2. Interaction techniques
      1. Text input
  2. Interaction design
    1. Interaction design process and methods
      1. User interface design

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Interacción '19: Proceedings of the XX International Conference on Human Computer Interaction

June 2019

296 pages

ISBN:9781450371766

DOI:10.1145/3335595

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 25 June 2019

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Interacción 2019

Interacción 2019: XX International Conference on Human Computer Interaction

June 25 - 28, 2019

Gipuzkoa, Donostia, Spain

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Interacción '19 Paper Acceptance Rate 62 of 90 submissions, 69%;

Overall Acceptance Rate 109 of 163 submissions, 67%

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Cited By

Camargo JSilva Tde Abreu J(2023)iTV to Connect Generations: A Field Trial of a Solution to Send Personalized NotificationsApplications and Usability of Interactive TV10.1007/978-3-031-45611-4_6(83-97)Online publication date: 18-Oct-2023
https://doi.org/10.1007/978-3-031-45611-4_6
Burch M(2022)How Students Design Visual Interfaces for Information Visualization ToolsProceedings of the 15th International Symposium on Visual Information Communication and Interaction10.1145/3554944.3554948(1-8)Online publication date: 16-Aug-2022
https://dl.acm.org/doi/10.1145/3554944.3554948
Wu DHuang Y(2021)Why Do You Trust Siri?: The Factors Affecting Trustworthiness of Intelligent Personal AssistantProceedings of the Association for Information Science and Technology10.1002/pra2.46458:1(366-379)Online publication date: 13-Oct-2021
https://doi.org/10.1002/pra2.464

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