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A Virtual Reality Couch Configurator Leveraging Passive Haptic Feedback

Published: 25 April 2020 Publication History

Abstract

When configuring furniture during sales consultancy in a furniture store, customers are usually confronted with abstract 2D drawings or simplistic renderings of the discussed configuration on a display. We present a novel application based on virtual reality (VR) to support furniture store consultations. Our system allows customers to elaborate different configurations of a couch in dialogue with a sales expert and lets customers experience them through immersive VR in a variety of virtual environments. While the sales-expert can modify the couch layout and fabric, the customer can stay immersed and experience a realistic tactile feeling of the configured couch through passive haptic feedback provided by a sample piece the customer can sit on. A preliminary field study in a furniture store showed that the system is immersive, conveying realistic impressions of the couch configurations. Customers perceived the VR configurator as useful since it would make their purchase decisions easier.

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References

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AUDI AG. 2017. Audi launches Virtual Reality technology in dealerships. Online. (30 August 2017). Retrieved January 1, 2020 from https://www.audi-mediacenter.com/en/pressreleases/audi-launches-virtual-realitytechnology-in-dealerships-9270.
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Eric Whitmire, Hrvoje Benko, Christian Holz, Eyal Ofek, and Mike Sinclair. 2018. Haptic Revolver: Touch, Shear, Texture, and Shape Rendering on a Reconfigurable Virtual Reality Controller. In Proc. CHI '18. ACM, New York, NY, USA, Article 86, 12 pages.
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cover image ACM Conferences
CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
April 2020
4474 pages
ISBN:9781450368193
DOI:10.1145/3334480
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 April 2020

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Author Tags

  1. application
  2. furniture configuration
  3. immersion
  4. passive haptic feedback
  5. user study
  6. virtual reality

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  • Abstract

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  • Bundesministerium für Bildung und Forschung

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CHI '20
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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025
ACM CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
Yokohama , Japan

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  • (2022)A Multi-Sensory In-Store Virtual Reality Customer Journey for Retailing: A Field Study in a Furniture Flagship StoreFuture Internet10.3390/fi1412038114:12(381)Online publication date: 16-Dec-2022
  • (2022)Virtual reality utility and usefulness in the furniture, fixture and equipment sector: a validation of interactive and distributed immersionSmart and Sustainable Built Environment10.1108/SASBE-02-2022-003812:4(787-819)Online publication date: 26-Apr-2022
  • (2021)The Influence of Spatial Representation on Remote Peer ConsultationProceedings of Mensch und Computer 202110.1145/3473856.3473868(236-247)Online publication date: 5-Sep-2021
  • (2021)Combining Dynamic Passive Haptics and Haptic Retargeting for Enhanced Haptic Feedback in Virtual RealityIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2021.306777727:5(2627-2637)Online publication date: May-2021
  • (2020)The influence of haptics when assessing household products presented in different means: a comparative study in real setting, flat display, and virtual reality environments with and without passive hapticsJournal of Computational Design and Engineering10.1093/jcde/qwaa0818:1(330-342)Online publication date: 15-Dec-2020

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