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Hierarchy or List?: Comparing Menu Navigation by Emergent Users

Published: 16 December 2018 Publication History

Abstract

With rapid penetration of mobile devices in India, it has become important to understand how well can emergent users navigate menus. Literature shows somewhat inconsistent result in their performances with menu elements organized in a deep hierarchy, in a shallow hierarchy, and in a list. The current study investigates the performance of emergent users on a navigation task using two different menus (5-level deep hierarchy vs. 5-page list). Prototypes were made with 3 separate interfaces; namely graphical user interface (GUI), audio only interface (AOI) and audio-visual interface (AVI). A total of 24 emergent users carried out 6 test-tasks each (GUI-deep, GUI-list, AOI-deep, AOI-list, AVI-deep, AVI-list). Results show that participants navigate faster-using list menu on GUI and AVI, whereas they perform faster-using hierarchical navigation on AOI. Modalities with visual elements (GUI, AVI) performed faster than the audio (AOI). We discuss the implications of our findings for designing interactive devices for emergent users and possibilities for future research.

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cover image ACM Other conferences
IndiaHCI '18: Proceedings of the 9th Indian Conference on Human-Computer Interaction
December 2018
134 pages
ISBN:9781450362146
DOI:10.1145/3297121
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • South India ACM SIGCHI: The South India ACM SIGCHI Chapter

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 16 December 2018

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Author Tags

  1. AOI (Audio Only Interface)
  2. AVI (Audio-Visual Interface)
  3. GUI (Graphical User Interface)
  4. Menu navigation
  5. emergent users
  6. hierarchy
  7. list

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IndiaHCI'18
IndiaHCI'18: IndiaHCI 2018
December 16 - 18, 2018
Bangalore, India

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IndiaHCI '18 Paper Acceptance Rate 16 of 38 submissions, 42%;
Overall Acceptance Rate 33 of 93 submissions, 35%

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  • (2021)From the Margins to the Centre: Defining New Mission and Vision for HCI Research in South AsiaExtended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411763.3441327(1-6)Online publication date: 8-May-2021

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