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Development dimensions of e-commerce in Bangladesh: scope, challenges and threats

Published: 25 August 2018 Publication History

Abstract

The main purpose of the study is to explore the scope, challenges and threats of e-commerce as well as its development dimensions in Bangladesh. The study uses survey findings, SWOT analysis approach and case study of two top ranking e-commerce business institutions in Bangladesh. The study also uses secondary data through extensive literature review. It reveals that there is a great prospect of e-commerce in Bangladesh with growing trust, e-commerce facilities, security, people's awareness and transformation from traditional shopping to online shopping. It also explores that people like online shopping due to its convenience, security and time saving nature. The study further reveals that quality of the product, consumer dishonesty, lack of proper cyber security in some e-commerce site, unavailable banking facility, product availability and mandatory credit card requirement are the major challenges to the development of e-commerce in Bangladesh. The article suggests that a proper initiative should be taken by the government to implement ICT policy properly for smooth running e-commerce business in Bangladesh and achieving goals of digital Bangladesh.

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    cover image ACM Other conferences
    IMMS '18: Proceedings of the 1st International Conference on Information Management and Management Science
    August 2018
    240 pages
    ISBN:9781450364867
    DOI:10.1145/3277139
    • Conference Chair:
    • Shuliang Li
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 25 August 2018

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    Author Tags

    1. SWOT analysis
    2. business model
    3. e-commerce
    4. information security
    5. online shopping in Bangladesh
    6. payment method

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