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Mobile Augmented Reality Client as a UX Method for Living Lab's User Involvement Tool

Published: 10 October 2018 Publication History

Abstract

This paper introduces an augmented reality application, AR PATIO, which was developed for an existing user involvement tool that is a part of a living lab. Augmented reality contents can be projected on-site to visualize change in a comprehensible and visual way. The aim of our application is to provide new methods for involving citizens in the innovation, co-creation, and evaluation of services and products in a living lab context. Our solution gives users the possibility to express their reactions by leaving location-based comments and feedback when using augmented reality. AR PATIO was evaluated as a part of a bigger user-experience study in which virtual reality and mobile clients were also tested. However, in this paper, we focus on the results from an AR use case. According to our UX study with 14 participants, AR PATIO created a positive experience. It was regarded as empowering, playful, innovative, and useful.

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    Mindtrek '18: Proceedings of the 22nd International Academic Mindtrek Conference
    October 2018
    282 pages
    ISBN:9781450365895
    DOI:10.1145/3275116
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    • Tampere University of Technology
    • UTA: The University of Tampere
    • SIGCHI Finland: ACM SIGCHI Finland
    • Tampere University of Applied Sciences

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 10 October 2018

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    Author Tags

    1. Augmented reality
    2. living lab
    3. user experience
    4. user involvement

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    • Research-article
    • Research
    • Refereed limited

    Funding Sources

    • COMBAT project
    • Open Innovation Platforms spearhead project
    • Open City Model as Open Innovation Platform project

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    Mindtrek 2018
    Mindtrek 2018: Academic Mindtrek 2018
    October 10 - 11, 2018
    Tampere, Finland

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    Mindtrek '18 Paper Acceptance Rate 34 of 68 submissions, 50%;
    Overall Acceptance Rate 110 of 207 submissions, 53%

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