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An Interface without A User: An Exploratory Design Study of Online Privacy Policies and Digital Legalese

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Carl DiSalvoAuthors Info & Claims

DIS '18: Proceedings of the 2018 Designing Interactive Systems Conference

Pages 1345 - 1358

https://doi.org/10.1145/3196709.3196818

Published: 08 June 2018 Publication History

Abstract

Privacy policies are critical to understanding one's rights on online platforms, yet few users read them. In this pictorial, we approach this as a systemic issue that is part a failure of interaction design. We provided a variety of people with printed packets of privacy policies, aiming to tease out this form's capabilities and limitations as a design interface, to understand people's perception and uses, and to critically imagine pragmatic revisions and creative alternatives to existing privacy policies.

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Cited By

Shiri VXiong MCheng JGuo J(2024)Motivating Users to Attend to Privacy: A Theory-Driven Design StudyProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661544(258-275)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661544
Al Muhander BWiese JRana OPerera C(2023)Interactive Privacy Management: Toward Enhancing Privacy Awareness and Control in the Internet of ThingsACM Transactions on Internet of Things10.1145/36000964:3(1-34)Online publication date: 21-Sep-2023
https://dl.acm.org/doi/10.1145/3600096
Wong RValdez JAlexander AChiang AQuesada OPierce J(2023)Broadening Privacy and Surveillance: Eliciting Interconnected Values with a Scenarios Workbook on Smart Home CamerasProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596012(1093-1113)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596012
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Index Terms

An Interface without A User: An Exploratory Design Study of Online Privacy Policies and Digital Legalese
1. Human-centered computing

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Published In

cover image ACM Conferences

DIS '18: Proceedings of the 2018 Designing Interactive Systems Conference

June 2018

1418 pages

ISBN:9781450351980

DOI:10.1145/3196709

General Chairs:
Ilpo Koskinen
University of Twente
,
Youn-kyung Lim
KAIST
,
Program Chairs:
Teresa Cerratto-Pargman
Stockholm University
,
Kenny Chow
The Hong Kong Polytechnic University
,
William Odom
Simon Fraser University

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 08 June 2018

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NSF
Center for Long-Term Cybersecurity

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DIS '18

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SIGCHI

DIS '18: Designing Interactive Systems Conference 2018

June 9 - 13, 2018

Hong Kong, China

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DIS '18 Paper Acceptance Rate 107 of 487 submissions, 22%;

Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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Cited By

Shiri VXiong MCheng JGuo J(2024)Motivating Users to Attend to Privacy: A Theory-Driven Design StudyProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661544(258-275)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661544
Al Muhander BWiese JRana OPerera C(2023)Interactive Privacy Management: Toward Enhancing Privacy Awareness and Control in the Internet of ThingsACM Transactions on Internet of Things10.1145/36000964:3(1-34)Online publication date: 21-Sep-2023
https://dl.acm.org/doi/10.1145/3600096
Wong RValdez JAlexander AChiang AQuesada OPierce J(2023)Broadening Privacy and Surveillance: Eliciting Interconnected Values with a Scenarios Workbook on Smart Home CamerasProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596012(1093-1113)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3596012
Pierce JWeizenegger CNandi PAgarwal IGram GHurrle JLiao HLo BPark APhan AShumskiy MSturlaugson G(2022)Addressing Adjacent Actor Privacy: Designing for Bystanders, Co-Users, and Surveilled Subjects of Smart Home CamerasProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3535195(26-40)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3535195
Key CGatehouse CTaylor N(2022)Feminist Care in the Anthropocene: Packing and Unpacking Tensions in Posthumanist HCIProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533540(677-692)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3533540
Gorkovenko KMurray-Rust D(2022)User Perspectives on the Acceptability of Realtime Data Capture for Design Research by Connected Products[ ] With Design: Reinventing Design Modes10.1007/978-981-19-4472-7_144(2201-2221)Online publication date: 6-Nov-2022
https://doi.org/10.1007/978-981-19-4472-7_144
Desjardins APsarra AA. Whiting BSas CMaiden N(2021)Voices and Voids: Subverting Voice Assistant Systems through Performative ExperimentsProceedings of the 13th Conference on Creativity and Cognition10.1145/3450741.3466807(1-10)Online publication date: 22-Jun-2021
https://dl.acm.org/doi/10.1145/3450741.3466807
Nunes Vilaza GMaharjan RCoyle DBardram JLamas DSarapuu HŠmorgun IBerget G(2020)Futures for Health Research Data Platforms From the Participants’ PerspectivesProceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society10.1145/3419249.3420110(1-14)Online publication date: 25-Oct-2020
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Grön KNelimarkka M(2020)Party Politics, Values and the Design of Social Media ServicesProceedings of the ACM on Human-Computer Interaction10.1145/34151754:CSCW2(1-29)Online publication date: 15-Oct-2020
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Merrill NWakkary RAndersen KOdom WDesjardins APetersen M(2020)Security FictionsProceedings of the 2020 ACM Designing Interactive Systems Conference10.1145/3357236.3395451(1727-1735)Online publication date: 3-Jul-2020
https://doi.org/10.1145/3357236.3395451
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