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If It’s Convenient: Leveraging Context in Peer-to-Peer Variable Service Transaction Recommendations

Published: 11 September 2017 Publication History

Abstract

Peer-to-Peer Variable Service Transaction (P2P-VST) systems enable people to offer and receive help with a wide range of task types. However, such services are hampered by the difficulty of finding relevant and convenient opportunities for transactions in a timely fashion. Many transaction opportunities are missed as a consequence of members not being aware of offers and/or requests from people nearby or en route that match their needs and/or abilities. In this paper, we explore the impact of context-awareness on P2P-VSTs to address this problem. Using mobile technology and an in situ study, we evaluate how recommending service requests targeted at a person’s context impacts their willingness to enter a transaction. Our results show that, even when people have not actively volunteered for a service, they are significantly more likely to accept a transaction opportunity if it is convenient for them in terms of time and location. These findings demonstrate how context-aware technology holds the promise of increasing the efficiency and activity level in P2P-VST systems.

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cover image Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies
Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies  Volume 1, Issue 3
September 2017
2023 pages
EISSN:2474-9567
DOI:10.1145/3139486
Issue’s Table of Contents
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Publication History

Published: 11 September 2017
Accepted: 01 June 2017
Revised: 01 May 2017
Received: 01 February 2017
Published in IMWUT Volume 1, Issue 3

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Author Tags

  1. Context-aware Computing
  2. Data Analytics
  3. Experience Sampling Method
  4. Matching and Recommendation
  5. Peer-to-Peer Systems
  6. Sharing Economy

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