Challenges faced when teaching how to write a user scenario
Pages 170 - 175
Abstract
The importance of the scenarios in the user-centered design process of low complexity interactive systems is well documented in various academic and professional articles. The aim of this study is to reveal the undocumented properties that distinguish useful (rich) scenarios from uninteresting (poor) ones. Two student projects, involving scenario writing, were used to detect the aspects that define the quality of a user scenario. A total of 298 scenarios were individually and blindly graded by three experts in user-centered design and then analyzed following a grounded approach. A number of aspects that distinguish the "rich" from the "poor" scenarios were identified.
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Index Terms
- Challenges faced when teaching how to write a user scenario
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Published In
September 2017
214 pages
ISBN:9781450352567
DOI:10.1145/3121283
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- EACE: European Association for Cognitive Ergonomics
- Umeå University
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Association for Computing Machinery
New York, NY, United States
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Published: 19 September 2017
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ECCE '17 Paper Acceptance Rate 29 of 54 submissions, 54%;
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