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Remote Assistance for Blind Users in Daily Life: A Survey about Be My Eyes

Published: 29 June 2016 Publication History

Abstract

The mobile application Be My Eyes connects blind users with sighted volunteers through a video and audio connection. In contrast to previous attempts, Be My Eyes has a large number of blind and sighted users. In this paper we report from a survey among 30 blind Be My Eyes users to guide future work in this domain. We describe for which situations blind users find Be My Eyes useful and which are challenging. Furthermore, we identify users' concerns and areas for improvements. Finally, we derive directions for future work.

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  1. Remote Assistance for Blind Users in Daily Life: A Survey about Be My Eyes

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      cover image ACM Other conferences
      PETRA '16: Proceedings of the 9th ACM International Conference on PErvasive Technologies Related to Assistive Environments
      June 2016
      455 pages
      ISBN:9781450343374
      DOI:10.1145/2910674
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 29 June 2016

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      Author Tags

      1. Visual impairment
      2. mobile interaction
      3. remote assistance

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