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Advancing electric vehicle range displays for enhanced user experience: the relevance of trust and adaptability

Published: 01 September 2015 Publication History

Abstract

Advancing range-information user interfaces towards enhanced usability is a continuous task in electric vehicle development. The objective of the present research was (1) to examine experienced trustworthiness of a typical range-information user interface, (2) to test a newly constructed trustworthiness scale, (3) to examine the relationship of experienced trustworthiness to individual usable range (i.e., comfortable range), and (4) to identify possibilities for further improvement of range-information user interfaces. Data from N = 74 participants of a large-scale electric vehicle field trial were analyzed. Results show that experienced trustworthiness of the range estimation system is related to a higher comfortable range. Moreover, users developed several suggestions on how to further improve the user interface. The results imply that perceived trustworthiness should be considered as a benchmark for evaluating range-information user interfaces and that users should have flexible options to adjust the parameters of the range estimation system.

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AutomotiveUI '15: Proceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
September 2015
338 pages
ISBN:9781450337366
DOI:10.1145/2799250
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 01 September 2015

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Author Tags

  1. comfortable range
  2. electric vehicle
  3. range estimation
  4. trust in automation
  5. user experience
  6. user interface

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  • Research-article

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  • German Federal Ministry for the Environment, Nature Conservation, Building and Nuclear Safety

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AutomotiveUI '15

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AutomotiveUI '15 Paper Acceptance Rate 38 of 80 submissions, 48%;
Overall Acceptance Rate 248 of 566 submissions, 44%

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