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CrowdFound: A Mobile Crowdsourcing System to Find Lost Items On-the-Go

Published: 18 April 2015 Publication History

Abstract

We present CrowdFound, a mobile crowdsourcing system to find lost items. CrowdFound allows users to input lost item descriptions on a map and then sends notifications to users passing near tagged areas. To assess the system's efficacy, we conducted interviews and user testing on CrowdFound. Our results show that users were able to find lost items when using a combination of the notification, map, and item description features. In addition, users were willing to deviate off path to look for lost items, particularly when exercising. Our findings also suggest socio-technical features to promote more effective on-the-go crowdsourced help on microtasks. This research builds our understanding of physical crowdsourcing as a tool for solving societal problems and suggests broader implications for utilizing mobile crowds.

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      cover image ACM Conferences
      CHI EA '15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems
      April 2015
      2546 pages
      ISBN:9781450331463
      DOI:10.1145/2702613
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      New York, NY, United States

      Publication History

      Published: 18 April 2015

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      Author Tags

      1. help-seeking
      2. mobile crowdsourcing
      3. on-the-go crowdsourcing
      4. physical crowdsourcing
      5. social computing

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      • Work in progress

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      CHI '15
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      CHI '15: CHI Conference on Human Factors in Computing Systems
      April 18 - 23, 2015
      Seoul, Republic of Korea

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      CHI EA '15 Paper Acceptance Rate 379 of 1,520 submissions, 25%;
      Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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