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A comprehensive methodology for establishing and sustaining government chief information officer function

Published: 27 October 2014 Publication History

Abstract

The Government Chief Information Officer (GCIO) function is an international best practice for successful adoption of Information and Communication Technology (ICT) within and across government organizations, for managing the impact of ICT on government and its partners, and for maximizing the benefits produced by ICT-enabled public governance to citizens. However, many governments around the world, particularly at the local level and in developing countries, lack the capacity, tools and insight required to establish GCIO functions to fit their institutional environment and address local needs, and others had to employ a mix of top-down design, bottom-up growth and trial-and-error. To assist governments in this task, and to fill existing research-policy gap, this paper presents a comprehensive but practical methodology for establishing and sustaining the GCIO function, strongly relying on government-academia collaboration, and presents the validation of this methodology through a national GCIO development project in Colombia (GCIO.CO). The main contribution of this paper is the presentation of a policy-level tool for systematic development of GCIO functions to match local conditions, including project-level implementation framework enabled by government-academia partnership.

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Cited By

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  • (2023)Four Decades of Chief Information Officer Research: A Literature Review and Research Agenda Based on Main Path AnalysisACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3614178.361418254:3(37-74)Online publication date: 4-Aug-2023
  • (2022)Der Chief Information Officer als Forschungsgegenstand: Ein Blick zurück auf vier Jahrzehnte Forschung und ein Ausblick auf zukünftige PerspektivenThe Chief Information Officer as a Research Field: A Retrospective on four Decades of Research and an Outlook on Future PerspectivesHMD Praxis der Wirtschaftsinformatik10.1365/s40702-022-00878-559:3(721-740)Online publication date: 4-May-2022
  • (2019)Current and Expected Roles and Capabilities of CIOs for the Innovation and Adoption of New TechnologyProceedings of the 20th Annual International Conference on Digital Government Research10.1145/3325112.3325214(462-467)Online publication date: 18-Jun-2019
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      cover image ACM Other conferences
      ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance
      October 2014
      563 pages
      ISBN:9781605586113
      DOI:10.1145/2691195
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      • Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
      • Municipio de Guimarães: Municipio de Guimarães

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 27 October 2014

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      Author Tags

      1. GCIO function
      2. GCIO system
      3. government
      4. government chief information officer (GCIO)
      5. information technology leadership

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      ICEGOV2014
      Sponsor:
      • Macao Foundation, Macao SAR Govt
      • Municipio de Guimarães

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      ICEGOV '14 Paper Acceptance Rate 30 of 73 submissions, 41%;
      Overall Acceptance Rate 350 of 865 submissions, 40%

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      View all
      • (2023)Four Decades of Chief Information Officer Research: A Literature Review and Research Agenda Based on Main Path AnalysisACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3614178.361418254:3(37-74)Online publication date: 4-Aug-2023
      • (2022)Der Chief Information Officer als Forschungsgegenstand: Ein Blick zurück auf vier Jahrzehnte Forschung und ein Ausblick auf zukünftige PerspektivenThe Chief Information Officer as a Research Field: A Retrospective on four Decades of Research and an Outlook on Future PerspectivesHMD Praxis der Wirtschaftsinformatik10.1365/s40702-022-00878-559:3(721-740)Online publication date: 4-May-2022
      • (2019)Current and Expected Roles and Capabilities of CIOs for the Innovation and Adoption of New TechnologyProceedings of the 20th Annual International Conference on Digital Government Research10.1145/3325112.3325214(462-467)Online publication date: 18-Jun-2019
      • (2018)Looking for a five-legged sheepProceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age10.1145/3209281.3209353(1-8)Online publication date: 30-May-2018
      • (2017)Networks of Universities as a Tool for GCIO EducationElectronic Government10.1007/978-3-319-64677-0_10(117-127)Online publication date: 4-Aug-2017

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