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Utilizing contextual information for mobile communication

Published: 27 April 2013 Publication History

Abstract

Mobile phones enable us to be reachable by phone calls anywhere and anytime. However, it is not always appropriate to answer a phone call. Even a ringing or vibrating phone can be inappropriate in some situations. The information required to assess if a call is appropriate is split between the caller and the callee. Only the caller knows the importance of the call and only the callee knows her context. Sharing parts of this context with the potential caller would enable the caller to make a better decision. Based on previous work we conducted a survey to learn about the contextual information that users believe to be important for this decision. We derive context information that users will to share and consider relevant and helpful. Further, we present a mobile application that augments users' address book with contextual information that we aim to study in the large.

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      cover image ACM Conferences
      CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems
      April 2013
      3360 pages
      ISBN:9781450319522
      DOI:10.1145/2468356
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Publication History

      Published: 27 April 2013

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      Author Tags

      1. context
      2. interruption
      3. mobile phone
      4. phone call

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      CHI EA '13 Paper Acceptance Rate 630 of 1,963 submissions, 32%;
      Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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