research-article

Social inclusion and digital divide: eParticipation dilemmas in municipalities

Authors:

Padraic O'Donoghue,

Chris Coughlan,

Brendan MulliganAuthors Info & Claims

ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance

Pages 389 - 392

https://doi.org/10.1145/2463728.2463802

Published: 22 October 2012 Publication History

Abstract

Citizen-participation faces a large number of obstacles. eParticipation is considered to be one of the key tools to ensure effective state-to-citizen communication. A number of initiatives have led to the creation of eParticipation platforms, enabling digital participation online via ICT technologies. Even though these solutions have been introduced, the overall citizen participation remains at a relatively low level, and in general eParticipation objectives have not been fully met. One of the main reasons identified, why the initiatives fall short on participation, is the problem of digital divide and social exclusion. We present a study on eParticipation in municipalities, based on an opinion-mining project in an Irish city. We provide preliminary results and our conclusions after conducting a specific initiative. We identify key factors and decisions that have led towards a promising initiative in the field of eParticipation.

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Cited By

Lee-Geiller S(2020)Conditions influencing e-ParticipationProceedings of the 13th International Conference on Theory and Practice of Electronic Governance10.1145/3428502.3428615(754-761)Online publication date: 23-Sep-2020
https://dl.acm.org/doi/10.1145/3428502.3428615
Hubert REstevez EMaguitman AJanowski TJanssen MChun SWeerakkody V(2018)Examining government-citizen interactions on Twitter using visual and sentiment analysisProceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age10.1145/3209281.3209356(1-10)Online publication date: 30-May-2018
https://dl.acm.org/doi/10.1145/3209281.3209356

Index Terms

Social inclusion and digital divide: eParticipation dilemmas in municipalities
1. Information systems
  1. Information systems applications

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cover image ACM Other conferences

ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance

October 2012

547 pages

ISBN:9781450312004

DOI:10.1145/2463728

Conference Chairs:
David Ferriero
National Archives and Records Administration
,
Theresa Pardo
University at Albany
,
Haiyan Qian
UN Department of Economic and Social Affairs
,
Editors:
J. Ramon Gil-Garcia
Centro de Investigación y Docencia Económicas, Mexico
,
Natalie Helbig
Center for Technology in Government, SUNY, United States
,
Adegboyega Ojo
United Nations University, Macao

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
University at Albany - State University of New York: University at Albany - State University of New York

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 October 2012

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ICEGOV '12

Sponsor:

Macao Foundation, Macao SAR Govt
University at Albany - State University of New York

ICEGOV '12: 6th International Conference on Theory and Practice of Electronic Governance

October 22 - 25, 2012

New York, Albany, USA

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ICEGOV '12 Paper Acceptance Rate 23 of 98 submissions, 23%;

Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

Lee-Geiller S(2020)Conditions influencing e-ParticipationProceedings of the 13th International Conference on Theory and Practice of Electronic Governance10.1145/3428502.3428615(754-761)Online publication date: 23-Sep-2020
https://dl.acm.org/doi/10.1145/3428502.3428615
Hubert REstevez EMaguitman AJanowski TJanssen MChun SWeerakkody V(2018)Examining government-citizen interactions on Twitter using visual and sentiment analysisProceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age10.1145/3209281.3209356(1-10)Online publication date: 30-May-2018
https://dl.acm.org/doi/10.1145/3209281.3209356

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