research-article

Tie strength in question & answer on social network sites

Authors:

Katrina Panovich,

David KargerAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

Pages 1057 - 1066

https://doi.org/10.1145/2145204.2145361

Published: 11 February 2012 Publication History

Abstract

Asking friends, colleagues, or other trusted people to help answer a question or find information is a familiar and tried-and-true concept. Widespread use of online social networks has made social information seeking easier, and has provided researchers with opportunities to better observe this process. In this paper, we relate question answering to tie strength, a metric drawn from sociology describing how close a friendship is. We present a study evaluating the role of tie strength in question answers. We used previous research on tie strength in social media to generate tie strength information between participants and their answering friends, and asked them for feedback about the value of answers across several dimensions. While sociological studies have indicated that weak ties are able to provide better information, our findings are significant in that weak ties do not have this effect, and stronger ties (close friends) provide a subtle increase in information that contributes more to participants' overall knowledge, and is less likely to have been seen before.

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Cited By

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https://doi.org/10.12677/AP.2023.137375
Seth ACao JShi XDotsch RLiu YBos M(2023)Cultural Differences in Friendship Network Behaviors: A Snapchat Case StudyProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581074(1-14)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581074
Esmaeeli APechmann CProchaska J(2022)Buddies as In-Group Influencers in Online Support Groups: A Social Network Analysis of Processes and OutcomesJournal of Interactive Marketing10.1177/1094996822107614457:2(198-211)Online publication date: 26-Apr-2022
https://doi.org/10.1177/10949968221076144
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Index Terms

Tie strength in question & answer on social network sites
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Conferences

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

February 2012

1460 pages

ISBN:9781450310864

DOI:10.1145/2145204

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 11 February 2012

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CSCW '12: Computer Supported Cooperative Work

February 11 - 15, 2012

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CSCW '12 Paper Acceptance Rate 164 of 415 submissions, 40%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

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https://doi.org/10.12677/AP.2023.137375
Seth ACao JShi XDotsch RLiu YBos M(2023)Cultural Differences in Friendship Network Behaviors: A Snapchat Case StudyProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581074(1-14)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581074
Esmaeeli APechmann CProchaska J(2022)Buddies as In-Group Influencers in Online Support Groups: A Social Network Analysis of Processes and OutcomesJournal of Interactive Marketing10.1177/1094996822107614457:2(198-211)Online publication date: 26-Apr-2022
https://doi.org/10.1177/10949968221076144
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Krämer NSauer VEllison N(2021)The Strength of Weak Ties Revisited: Further Evidence of the Role of Strong Ties in the Provision of Online Social SupportSocial Media + Society10.1177/205630512110249587:2Online publication date: 25-Jun-2021
https://doi.org/10.1177/20563051211024958
Prescott JRathbone ABrown G(2020)Online peer to peer support: Qualitative analysis of UK and US open mental health Facebook groupsDIGITAL HEALTH10.1177/20552076209792096Online publication date: 10-Dec-2020
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Li QPeng ZZeng HChen QYi LWu ZMa XChen T(2020)Friend Network as Gatekeeper: A Study of WeChat Users’ Consumption of Friend-Curated ContentsProceedings of the Eighth International Workshop of Chinese CHI10.1145/3403676.3403679(21-31)Online publication date: 26-Apr-2020
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Oeldorf-Hirsch AGergle D(2020)'Who Knows What'Proceedings of the ACM on Human-Computer Interaction10.1145/33751914:GROUP(1-20)Online publication date: 4-Jan-2020
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Nikkhah SMurillo AYoung AMiller A(2020)Coming to America: Iranians' use of Telegram for immigration information seekingAslib Journal of Information Management10.1108/AJIM-11-2019-032172:4(561-585)Online publication date: 24-Jul-2020
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Peterson AHigh A(2020)Examining relationships among strategies of social information seeking on Facebook and perceived accuracy of information through warranting value and source trustCommunication Monographs10.1080/03637751.2020.184975388:1(26-47)Online publication date: 9-Dec-2020
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