research-article

Towards a conversational agent architecture to favor knowledge discovery in serious games

Authors:

Francesco Bellotti,

Riccardo Berta,

Alessandro De Gloria,

Elisa LavagninoAuthors Info & Claims

ACE '11: Proceedings of the 8th International Conference on Advances in Computer Entertainment Technology

Article No.: 17, Pages 1 - 7

https://doi.org/10.1145/2071423.2071444

Published: 08 November 2011 Publication History

Abstract

"Conversational Agents" (CAs) are virtual characters controlled by the computer and able to dialogue with users in natural language. CAs are usually employed in virtual world applications, such as for training, gaming or advertising, in order to increase the situation realism and user involvement.

We are implementing a natural language interaction system with a clear focus on instructional dialogues aimed at favoring a player's acquisition of knowledge on specific topics through interaction with specialized NPC. Another key requirement for the system is easy and efficient writing and maintenance of the texts, also by author with no specific expertise on computational language technology.

The system we propose includes a strategy and a tactical level. The former is responsible for managing the high-level aspects of the conversation, while the latter responds to the player's queries by relying on an original combination of an essential syntactical analysis and an ITF-IDF-based procedure.

The technique specifically targets a (educational) gaming application domain. However, we believe that the technique could be extended to meet the requirements of other application domains.

References

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Bellotti F., Berta R., De Gloria A., Panizza G., Pellegrino M., Primavera L., Designing Serious Games for Cultural Heritage Purposes, in S. de Freitas, P. Maharg (Ed.), Digital Games and Learning, Continuum, 2011

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Cited By

Procter MLin FHeller B(2018)Intelligent intervention by conversational agent through chatlog analysisSmart Learning Environments10.1186/s40561-018-0079-55:1Online publication date: 20-Nov-2018
https://doi.org/10.1186/s40561-018-0079-5
Procter MLin FHeller R(2016)Improving Conversation Engagement Through Data-Driven Agent Behavior ModificationProceedings of the 29th Canadian Conference on Artificial Intelligence on Advances in Artificial Intelligence - Volume 967310.1007/978-3-319-34111-8_33(270-275)Online publication date: 31-May-2016
https://dl.acm.org/doi/10.1007/978-3-319-34111-8_33
Mori DBerta RDe Gloria AFiore VMagnani L(2013)An easy to author dialogue management system for serious gamesJournal on Computing and Cultural Heritage 10.1145/2460376.24603816:2(1-15)Online publication date: 24-May-2013
https://dl.acm.org/doi/10.1145/2460376.2460381

Index Terms

Towards a conversational agent architecture to favor knowledge discovery in serious games

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cover image ACM Other conferences

ACE '11: Proceedings of the 8th International Conference on Advances in Computer Entertainment Technology

November 2011

562 pages

ISBN:9781450308274

DOI:10.1145/2071423

General Chairs:
Teresa Romão
FCT/UNL, Portugal
,
Nuno Correia
FCT/UNL, Portugal
,
Masahiko Inami
Keio University, Japan
,
Organizing Chairs:
Eduardo Dias
FCT/UNL, Portugal
,
Teresa Chambel
FC/UL, Portugal
,
Program Chairs:
Hirokasu Kato
Nara Institute of Science and Technology, Japan
,
Rui Prada
Instituto Superior Técnico/UTL and INESC-ID, Portugal
,
Tsutomu Terada
Kobe University, Japan

Copyright © 2011 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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FCT: Foundation for Science and Technology

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 08 November 2011

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ACE '11

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ACE '11: International Conference on Advances in Computer Entertainment Technology

November 8 - 11, 2011

Lisbon, Portugal

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Overall Acceptance Rate 36 of 90 submissions, 40%

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Cited By

Procter MLin FHeller B(2018)Intelligent intervention by conversational agent through chatlog analysisSmart Learning Environments10.1186/s40561-018-0079-55:1Online publication date: 20-Nov-2018
https://doi.org/10.1186/s40561-018-0079-5
Procter MLin FHeller R(2016)Improving Conversation Engagement Through Data-Driven Agent Behavior ModificationProceedings of the 29th Canadian Conference on Artificial Intelligence on Advances in Artificial Intelligence - Volume 967310.1007/978-3-319-34111-8_33(270-275)Online publication date: 31-May-2016
https://dl.acm.org/doi/10.1007/978-3-319-34111-8_33
Mori DBerta RDe Gloria AFiore VMagnani L(2013)An easy to author dialogue management system for serious gamesJournal on Computing and Cultural Heritage 10.1145/2460376.24603816:2(1-15)Online publication date: 24-May-2013
https://dl.acm.org/doi/10.1145/2460376.2460381

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