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Where did you put it? Issues in the design and use of a group memory

Authors:

Lucy M. Berlin,

Robin Jeffries,

Vicki L. O'Day,

Andreas Paepcke,

Cathleen WhartonAuthors Info & Claims

CHI '93: Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems

Pages 23 - 30

https://doi.org/10.1145/169059.169063

Published: 01 May 1993 Publication History

Abstract

Collaborating teams of knowledge workers need a common repository in which to share information gathered by individuals or developed by the team. This is difficult to achieve in practice, because individual information access strategies break down with group information—people can generally find things that are on their own messy desks and file systems, but not on other people's.

The design challenge in a group memory is thus to enable low-effort information sharing without reducing individuals' finding effectiveness. This paper presents the lessons from our design and initial use of a hypertext-based group memory, TeamInfo. We expose the serious cognitive obstacles to a shared information structure, discuss the uses and benefits we have experienced, address the effects of technology limitations and highlight some unexpected social work impacts of our group memory.

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Cited By

Archiwaranguprok CToahchoodee M(2024)On Digital Gardening: A Feral Hypertext in PracticeProceedings of the 35th ACM Conference on Hypertext and Social Media10.1145/3648188.3675138(197-202)Online publication date: 10-Sep-2024
https://dl.acm.org/doi/10.1145/3648188.3675138
Oh K(2024)A comprehensive investigation of researchers’ shared file management practices in cloud storageHuman–Computer Interaction10.1080/07370024.2024.2310551(1-20)Online publication date: 9-Feb-2024
https://doi.org/10.1080/07370024.2024.2310551
Lindley SWilkins D(2023)Building Knowledge through Action: Considerations for Machine Learning in the WorkplaceACM Transactions on Computer-Human Interaction10.1145/358494730:5(1-51)Online publication date: 23-Sep-2023
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Where did you put it? Issues in the design and use of a group memory

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Published In

cover image ACM Conferences

CHI '93: Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems

May 1993

547 pages

ISBN:0897915755

DOI:10.1145/169059

Chairmen:
Bert Arnold
Delft Univ. of Technology, The Netherlands
,
Gerrit van der Veer
Univ. of Twente and Vrije Univ., The Netherlands
,
Ted White
Univ. of Twente and Univ. of Ultrecht, Utrecht, The Netherlands

Copyright © 1993 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGCAPH: ACM SIGCAPH Computers and the Physically Handicapped
Austrian Comp Soc: Austrian Computer Society
SIGGRAPH: ACM Special Interest Group on Computer Graphics and Interactive Techniques
Human Factors Soc: Human Factors Society
SIGCHI: ACM Special Interest Group on Computer-Human Interaction
SIGGROUP: ACM Special Interest Group on Supporting Group Work
IEEE-CS: Computer Society
IFIP: International Federation for Information Processing
NGI: Dutch Computer Soc - Nederlands Genoostschapvoor Informatica

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 May 1993

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INTERCHI93

Sponsor:

SIGCAPH
Austrian Comp Soc
SIGGRAPH
Human Factors Soc
SIGCHI
SIGGROUP
IEEE-CS
IFIP
NGI

INTERCHI93: Conference on Human Factors in Computing

April 24 - 29, 1993

Amsterdam, The Netherlands

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CHI '93 Paper Acceptance Rate 62 of 330 submissions, 19%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Archiwaranguprok CToahchoodee M(2024)On Digital Gardening: A Feral Hypertext in PracticeProceedings of the 35th ACM Conference on Hypertext and Social Media10.1145/3648188.3675138(197-202)Online publication date: 10-Sep-2024
https://dl.acm.org/doi/10.1145/3648188.3675138
Oh K(2024)A comprehensive investigation of researchers’ shared file management practices in cloud storageHuman–Computer Interaction10.1080/07370024.2024.2310551(1-20)Online publication date: 9-Feb-2024
https://doi.org/10.1080/07370024.2024.2310551
Lindley SWilkins D(2023)Building Knowledge through Action: Considerations for Machine Learning in the WorkplaceACM Transactions on Computer-Human Interaction10.1145/358494730:5(1-51)Online publication date: 23-Sep-2023
https://dl.acm.org/doi/10.1145/3584947
Wilkins DHulikal Muralidhar SMeijer MLascau LLindley S(2022)Gigified Knowledge Work: Understanding Knowledge Gaps When Knowledge Work and On-Demand Work IntersectProceedings of the ACM on Human-Computer Interaction10.1145/35129406:CSCW1(1-27)Online publication date: 7-Apr-2022
https://dl.acm.org/doi/10.1145/3512940
Bergman OGutman DWhittaker S(2022)It’s too much for us to handle—The effect of smartphone use on long-term retrieval of family photosPersonal and Ubiquitous Computing10.1007/s00779-022-01677-x27:2(289-298)Online publication date: 3-May-2022
https://doi.org/10.1007/s00779-022-01677-x
Dinneen JDonner SBubinger HLow JKrtalić M(2022) Towards Data‐driven GIM tools: Two Prototypes Proceedings of the Association for Information Science and Technology10.1002/pra2.68459:1(666-668)Online publication date: 14-Oct-2022
https://doi.org/10.1002/pra2.684
Pinhanez CCandello HCavalin PPichiliani MAppel AAlves Ribeiro VNogima Jde Bayser MGuerra MFerreira HMalfatti GKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)Integrating Machine Learning Data with Symbolic Knowledge from Collaboration Practices of Curators to Improve Conversational SystemsProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445368(1-13)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445368
Sannon SVorvoreanu MWalker KFourney A(2020)"Am I doing this all wrong?"Proceedings of the ACM on Human-Computer Interaction10.1145/34152094:CSCW2(1-28)Online publication date: 15-Oct-2020
https://dl.acm.org/doi/10.1145/3415209
Bergman OIsraeli TWhittaker S(2020)The scalability of different file‐sharing methodsJournal of the Association for Information Science and Technology10.1002/asi.2435071:12(1424-1438)Online publication date: 10-Nov-2020
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Dinneen JJulien C(2019)The ubiquitous digital fileJournal of the Association for Information Science and Technology10.1002/asi.2422271:1(E1-E32)Online publication date: 4-Dec-2019
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