The digital divide is usually conceptualized through goods-dominant logic, where bridging the divide entails providing digital goods to disadvantaged segments of the population. This is expected to enhance their digital capabilities and thus to have a ...
Service Science, Management, and Engineering (SSME), or "service science" for short, is the interdisciplinary study of service systems, economic entities connected by value co creation relationships. Service science integrates methods from analysis, ...
Over the past 50 years, the service sector has grown in most advanced industrialized economies to be the dominant economic activity. Researchers are working to understand service activities and define scientific concepts and methods of service under an ...
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