research-article

Measurement framework for evaluating e-governance on municipalities websites

Authors:

Rocío Andrea Rodríguez,

Daniel Alberto Giulianelli,

Pablo Martín VeraAuthors Info & Claims

ICEGOV '08: Proceedings of the 2nd international conference on Theory and practice of electronic governance

Pages 381 - 387

https://doi.org/10.1145/1509096.1509176

Published: 01 December 2008 Publication History

Abstract

This paper presents a measurement framework for evaluating the design, content and services offered to citizens by municipal web sites. The proposed framework comprises 152 metrics enabling to analyze web sites by calculating through a single numerical value the level of e-Governance reached by each site. To perform this analysis a sample of municipal sites is considered, consisting on the capital cities of 31 countries spread over different continents. The results are compared and analyzed, allowing countries categorization according to their approach to e-Governance.

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Cited By

Cheikhi LFath-Allah AAl-Qutaish RIdri AAbran A(2022)An E-Government Portal Maturity ModelImpact of Digital Twins in Smart Cities Development10.4018/978-1-6684-3833-6.ch002(24-79)Online publication date: 25-Nov-2022
https://doi.org/10.4018/978-1-6684-3833-6.ch002
Perez-Morote RRosa CCortes E(2022)Exploring the Relation Between the Digital Divide and Government's Effort to Develop E-ParticipationResearch Anthology on Citizen Engagement and Activism for Social Change10.4018/978-1-6684-3706-3.ch054(997-1018)Online publication date: 2022
https://doi.org/10.4018/978-1-6684-3706-3.ch054
Inal YMishra DTorkildsby A(2022)An Analysis of Web Content Accessibility of Municipality Websites for People with Disabilities in NorwayNordic Human-Computer Interaction Conference10.1145/3546155.3547272(1-12)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1145/3546155.3547272
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Index Terms

Measurement framework for evaluating e-governance on municipalities websites
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing design and evaluation methods
  2. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Web-based interaction

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cover image ACM Other conferences

ICEGOV '08: Proceedings of the 2nd international conference on Theory and practice of electronic governance

December 2008

561 pages

ISBN:9781605583860

DOI:10.1145/1509096

Editors:
Tomasz Janowski
United Nations University
,
Theresa A. Pardo
Center for Technology in Government

Copyright © 2008 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 December 2008

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ICEGOV '08

ICEGOV '08: 2nd International Conference on Theory and Practice of Electronic Governance

December 1 - 4, 2008

Cairo, Egypt

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Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

Cheikhi LFath-Allah AAl-Qutaish RIdri AAbran A(2022)An E-Government Portal Maturity ModelImpact of Digital Twins in Smart Cities Development10.4018/978-1-6684-3833-6.ch002(24-79)Online publication date: 25-Nov-2022
https://doi.org/10.4018/978-1-6684-3833-6.ch002
Perez-Morote RRosa CCortes E(2022)Exploring the Relation Between the Digital Divide and Government's Effort to Develop E-ParticipationResearch Anthology on Citizen Engagement and Activism for Social Change10.4018/978-1-6684-3706-3.ch054(997-1018)Online publication date: 2022
https://doi.org/10.4018/978-1-6684-3706-3.ch054
Inal YMishra DTorkildsby A(2022)An Analysis of Web Content Accessibility of Municipality Websites for People with Disabilities in NorwayNordic Human-Computer Interaction Conference10.1145/3546155.3547272(1-12)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1145/3546155.3547272
Król KZdonek D(2021)Local government website usability on mobile devices: test results and recommendationsDigital Policy, Regulation and Governance10.1108/DPRG-05-2020-0065ahead-of-print:ahead-of-printOnline publication date: 18-Jun-2021
https://doi.org/10.1108/DPRG-05-2020-0065
Shayganmehr MMontazer G(2021)A novel hybrid assessment model to evaluate e-services websites of Iranian municipalitiesArtificial Intelligence Review10.1007/s10462-021-09956-4Online publication date: 1-Feb-2021
https://doi.org/10.1007/s10462-021-09956-4
Fonou-Dombeu JViriri S(2019)OntoMetrics Evaluation of Quality of e-Government OntologiesElectronic Government and the Information Systems Perspective10.1007/978-3-030-27523-5_14(189-203)Online publication date: 28-Jul-2019
https://doi.org/10.1007/978-3-030-27523-5_14
Cheikhi LFath-Allah AIdri AAl-Qutaish R(2018)Measurement Based E-government Portals’ Benchmarking Framework: Architectural and Procedural ViewsTrends and Advances in Information Systems and Technologies10.1007/978-3-319-77712-2_4(36-45)Online publication date: 17-May-2018
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Fath-Allah ACheikhi LIdri AAl-Qutaish R(2017)A Best Practice Based E-Government Portals’ Maturity Model — A Case Study2017 IEEE International Conference on Computer and Information Technology (CIT)10.1109/CIT.2017.23(326-331)Online publication date: Aug-2017
https://doi.org/10.1109/CIT.2017.23
Fath-Allah ACheikhi LAl-Qutaish RIdri A(2016)A Measurement-Based E-Government Portals' Maturity ModelInternational Perspectives on Socio-Economic Development in the Era of Globalization10.4018/978-1-4666-9908-3.ch008(129-149)Online publication date: 2016
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Fath-Allah ACheikhi LAl-Qutaish RIdri A(2016)An Ε-government portals' maturity model — Architectural and procedural views2016 11th International Conference on Intelligent Systems: Theories and Applications (SITA)10.1109/SITA.2016.7772272(1-6)Online publication date: Oct-2016
https://doi.org/10.1109/SITA.2016.7772272
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