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Beyond security: implications for the future of federated digital identity management systems

Published: 20 November 2006 Publication History

Abstract

Federated identity management is often viewed by corporations as a solution to support secure online commerce by synthesising complex and fragmented user information into a single entity. However previous research (Satchell et al 2006) has revealed a new set of end user needs for the design of identity management systems. This paper explores these needs from an identity management provider perspective, finds both alignment and divergence in needs and identifies a generational shift as a major cause of the differing needs. Whilst X and Y generations do not react strongly to concerns about digital identity theft or misappropriation of information, they seek to create and control their digital representations to be streamlined, portable across domains and revealing elements of their real life identity. There is still a considerable challenge for providers who must look beyond 'security' and 'authentication' to include 'user control', 'synthesis', 'portability' and 'personalisation' in the design of their systems.

References

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Boyd, D. Representations of Digital Identity Representations of Digital Identity. CSCW 2004 workshop:November 6, (2004), Chicago
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Carroll, J. M. Human ComputerIinteraction in the New Millennium. NY and Boston: ACM Press & Addison Wesley, (2002).
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Clarke, R. Authentication: A Sufficiently Rich Model to Enable e-Business, Xamax Consultancy, (2001), Accessed 6th June. 2004 http://www.anu.edu.au/people/Roger.Clarke/EC/AuthModel.html
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Gengler, B. Standard ID clears a path in password jungle, IT Alive Section, The Australian, August 3rd (2004), 4
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Heardt, D. Web 2.0 High Order Bit - Identity 2.0, (2005), http://identity20.com/media/WEB2_2005
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Hagel, J. and Rayport, J. The Coming Battle for Customer Information, Harvard Business Review, January-February, (2000), 53--65
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Liberty Alliance Project. Introduction to the Liberty Alliance Identity Architecture, Revision 1.0, March, (2003) (accessed 5 August 2004) https://www.projectliberty.org/resources/whitepapers/LAP%20Identity%20Architecture%20Whitepa er%20Final.pdf
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Satchell, C., Shanks, G., Howard, H., Murphy, J. Knowing Me Knowing You -- User Perceptions of Federated Digital Identity Management Systems. Proc. ECIS, Gothenberg, Sweden, June (2006).
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Windley, P. Digital Identity. Oreilly & Associate (2005)

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cover image ACM Other conferences
OZCHI '06: Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
November 2006
434 pages
ISBN:1595935452
DOI:10.1145/1228175
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 20 November 2006

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  1. digital identity
  2. federation
  3. security

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OZCHI '06 Paper Acceptance Rate 36 of 70 submissions, 51%;
Overall Acceptance Rate 362 of 729 submissions, 50%

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