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Conventions in human-human multi-threaded dialogues: a preliminary study

Published: 10 January 2005 Publication History

Abstract

In this paper, we explore the conventions that people use in managing multiple dialogue threads. In particular, we focus on where in a thread people interrupt when switching to another thread. We find that some subjects are able to vary where they switch depending on how urgent the interrupting task is. When time-allowed, they switched at the end of a discourse segment, which we hypothesize is less disruptive to the interrupted task when it is later resumed.

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A. L. Kun, W. T. Miller, and W. H. Lenharth. Project54: Introducing advanced technologies in the police cruiser. In Proceedings of the 2002 Spring IEEE Vehicular Technology Conference, Birmingham, AL, May 2002.
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D. C. McFarlane. Comparison of four primary methods for coordinating the interruption of people in human-computer interaction. Human-Computer Interaction, 17(1):63--139, 2002.
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L. A. Ramshaw. A three-level model for plan exploration. In Proceedings of the 29th Annual Meeting of the Association for Computational Linguistics, pages 39--46, Berkeley CA, June 1991.
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C. P. Rosé, B. D. Eugenio, L. S. Levin, and C. van Ess-Dykema. Discourse processing of dialogues with multiple threads. In Proceedings of the 33rd Annual Meeting of the Association for Computational Linguistics, pages 31--38, Cambridge MA, June 1995.
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S. Sutton et al. Universal speech tools: the CSLU toolkit. In Proceedings of the 5th International Conference on Spoken Language Processing (ICSLP-98), pages 3221--3224, Sydney Australia, November 1998.

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    cover image ACM Conferences
    IUI '05: Proceedings of the 10th international conference on Intelligent user interfaces
    January 2005
    344 pages
    ISBN:1581138946
    DOI:10.1145/1040830
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 10 January 2005

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    Author Tags

    1. dialogue
    2. multi-tasking
    3. speech interface

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    IUI05
    IUI05: Tenth International Conference on Intelligent User Interfaces
    January 10 - 13, 2005
    California, San Diego, USA

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