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ROMEO: Towards the Design of Robot with Haptic Mediation for Remote Conflict

Published: 11 May 2024 Publication History

Abstract

The utilization of robotic haptic stimuli in mediating remote conflicts has shown promising potential. Understanding how users figuratively interpret the metaphor of these stimuli in actual conflict scenarios is vital for the informed design of future mediation robots. The primary objective of this research is to delve into these interpretations and their implications. In this paper, we introduce a mediation robot capable of varying its temperature and softness to embody two roles: Avatar, representing one party in a conflict to express emotions and states, and Companion, serving as an emotional companion for the user. Through a study with 30 participants, we aimed to uncover and analyze the figurative explanations provided by users in response to the robot’s haptic stimuli during conflict situations. Findings indicate that temperature changes were associated with emotional states like anger (hot) and fear (cold), while softness levels were linked to concepts of rigidity (hard) and flexibility (soft). This exploration allows us to discuss the potential role of robotic haptic mediation in remote conflict, thereby contributing valuable insights for the design of future mediation robots.

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cover image ACM Conferences
CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
May 2024
4761 pages
ISBN:9798400703317
DOI:10.1145/3613905
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

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Publication History

Published: 11 May 2024

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Author Tags

  1. Haptic Interaction
  2. Remote Conflict
  3. Robot Mediation
  4. Social Robot

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CHI '24

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025
ACM CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
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