research-article

Foregrounding Women's Safety in Mobile Social Matching and Dating Apps: A Participatory Design Study

Authors:

Hanan Khalid Aljasim,

Douglas ZytkoAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 7, Issue GROUP

Article No.: 9, Pages 1 - 25

https://doi.org/10.1145/3567559

Published: 29 December 2022 Publication History

Abstract

The design of social matching and dating apps has changed continually through the years, marked notably by a shift to mobile devices, and yet user safety has not historically been a driver of design despite mounting evidence of sexual and other harms. This paper presents a participatory design study with women-a demographic at disproportionate risk of harm through app-use-about how mobile social matching apps could be designed to foreground their safety. Findings indicate that participants want social matching apps to augment women's abilities for self-protection, reflected in three new app roles: 1) the cloaking device, through which the social matching app helps women dynamically manage visibility to geographically nearby users, 2) the informant, through which the app helps women predict risk of harm associated with a recommended social opportunity, and 3) the guardian, through which the app monitors a user's safety during face-to-face meetings and augments their response to risk.

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Cited By

Jayapriya JVinay MLouis BDeepa S(2024)Securing Her Digital FootprintWearable Devices, Surveillance Systems, and AI for Women's Wellbeing10.4018/979-8-3693-3406-5.ch013(206-237)Online publication date: 8-Mar-2024
https://doi.org/10.4018/979-8-3693-3406-5.ch013
Alizadeh FLawo DStevens GZytko DEslami M(2024)When the "Matchmaker" Does Not Have Your Interest at Heart: Perceived Algorithmic Harms, Folk Theories, and Users' Counter-Strategies on TinderProceedings of the ACM on Human-Computer Interaction10.1145/36897108:CSCW2(1-29)Online publication date: 7-Nov-2024
https://dl.acm.org/doi/10.1145/3689710
Duval JHagemann SIkwunne TQuinonez DVigil-Hayes M(2024)Co-Designing Location-based Games for Broadband Data CollectionProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661502(2057-2072)Online publication date: 1-Jul-2024
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Index Terms

Foregrounding Women's Safety in Mobile Social Matching and Dating Apps: A Participatory Design Study
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods
      1. Participatory design

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 7, Issue GROUP

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January 2023

414 pages

EISSN:2573-0142

DOI:10.1145/3578937

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Published: 29 December 2022

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https://doi.org/10.4018/979-8-3693-3406-5.ch013
Alizadeh FLawo DStevens GZytko DEslami M(2024)When the "Matchmaker" Does Not Have Your Interest at Heart: Perceived Algorithmic Harms, Folk Theories, and Users' Counter-Strategies on TinderProceedings of the ACM on Human-Computer Interaction10.1145/36897108:CSCW2(1-29)Online publication date: 7-Nov-2024
https://dl.acm.org/doi/10.1145/3689710
Duval JHagemann SIkwunne TQuinonez DVigil-Hayes M(2024)Co-Designing Location-based Games for Broadband Data CollectionProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661502(2057-2072)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661502
Amirkhani SAlizadeh FRandall DStevens G(2024)Beyond Dollars: Unveiling the Deeper Layers of Online Romance Scams Introducing “Body Scam”Extended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651004(1-6)Online publication date: 11-May-2024
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