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Galileo: Citizen-led Experimentation Using a Social Computing System

Published: 07 May 2021 Publication History

Abstract

People have scientific questions and folk theories; yet most lack the expertise to investigate them. How might people transform their questions into experiments that inform both science and their lives? This paper demonstrates how online volunteers can collaboratively design and run experiments using a novel social computing system. The Galileo system provides procedural support using three techniques: 1) experimental design workflow that provides just-in-time training; 2) review workflow with scaffolded questions; and 3) automated routines for data collection. We present two empirical investigations: a study and a field deployment with online volunteers across 16 and 8 countries respectively. People generated structurally-sound experiments on personally meaningful topics; three communities ran a week-long experiment each. We identify two key challenges for citizen-led experimentation—supporting different expertise levels and providing recruitment guidance—and provide specific suggestions from the social computing literature. Our results highlight the promise and challenges of citizen-led knowledge work like experimentation.

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cover image ACM Conferences
CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
May 2021
10862 pages
ISBN:9781450380966
DOI:10.1145/3411764
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Published: 07 May 2021

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Author Tags

  1. Social computing systems
  2. citizen science
  3. crowdsourcing
  4. experimentation

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View all
  • (2024)DISCERN: Designing Decision Support Interfaces to Investigate the Complexities of Workplace Social Decision-Making With Line ManagersProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642685(1-18)Online publication date: 11-May-2024
  • (2023)Playing the System: Can Puzzle Players Teach us How to Solve Hard Problems?Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581375(1-15)Online publication date: 19-Apr-2023
  • (2021)Self-E: Smartphone-Supported Guidance for Customizable Self-ExperimentationProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445100(1-13)Online publication date: 6-May-2021

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