research-article

Public Access

"It doesn't win you friends": Understanding Accessibility in Collaborative Writing for People with Vision Impairments

Authors:

Anne Marie PiperAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 3, Issue CSCW

Article No.: 191, Pages 1 - 26

https://doi.org/10.1145/3359293

Published: 07 November 2019 Publication History

Abstract

Collaborative writing tools have become ubiquitous in today's world and are used widely in many professional organizations and academic settings. Yet, we know little about how ability-diverse teams, such as those involving people with and without vision impairments, make use of collaborative writing tools. We report on interviews with 20 academics and professionals who are blind or visually impaired and perform collaborative writing with sighted colleagues. Our findings reveal that people with vision impairments perform collaborative writing activities through four interconnected processes, which include learning an ecosystem of (in)accessible tools, adapting to complexities of collaborative features, balancing the cost and benefit of accessibility, and navigating power dynamics within organizations. We discuss how our analysis contributes to theories of accessibility in collaboration and offers practical insights for future collaborative system design.

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Cited By

McDonnell EFindlater L(2024)Envisioning Collective Communication Access: A Theoretically-Grounded Review of Captioning Literature from 2013-2023Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675649(1-18)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675649
Adnin RDas M(2024)"I look at it as the king of knowledge": How Blind People Use and Understand Generative AI ToolsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675631(1-14)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675631
Cha YJackson VFigueira IBranham Svan der Hoek AGraziotin DNolte A(2024)Understanding the Career Mobility of Blind and Low Vision Software ProfessionalsProceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering10.1145/3641822.3641872(170-181)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3641822.3641872
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Index Terms

"It doesn't win you friends": Understanding Accessibility in Collaborative Writing for People with Vision Impairments
1. Human-centered computing
  1. Accessibility
    1. Empirical studies in accessibility
  2. Collaborative and social computing
    1. Empirical studies in collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 3, Issue CSCW

November 2019

5026 pages

EISSN:2573-0142

DOI:10.1145/3371885

Editors:
Airi Lampinen
Stockholm University, Sweden
,
Darren Gergle
Northwestern University, USA
,
David A. Shamma
FXPAL, USA

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Published: 07 November 2019

Published in PACMHCI Volume 3, Issue CSCW

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McDonnell EFindlater L(2024)Envisioning Collective Communication Access: A Theoretically-Grounded Review of Captioning Literature from 2013-2023Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675649(1-18)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675649
Adnin RDas M(2024)"I look at it as the king of knowledge": How Blind People Use and Understand Generative AI ToolsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675631(1-14)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675631
Cha YJackson VFigueira IBranham Svan der Hoek AGraziotin DNolte A(2024)Understanding the Career Mobility of Blind and Low Vision Software ProfessionalsProceedings of the 2024 IEEE/ACM 17th International Conference on Cooperative and Human Aspects of Software Engineering10.1145/3641822.3641872(170-181)Online publication date: 14-Apr-2024
https://dl.acm.org/doi/10.1145/3641822.3641872
Das MStangl AFindlater L(2024)"That comes with a huge career cost:" Understanding Collaborative Ideation Experiences of Disabled ProfessionalsProceedings of the ACM on Human-Computer Interaction10.1145/36410188:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641018
Griggio CGorman BTigwell G(2024)Party Face Congratulations! Exploring Design Ideas to Help Sighted Users with Emoji Accessibility when Messaging with Screen Reader UsersProceedings of the ACM on Human-Computer Interaction10.1145/36410148:CSCW1(1-31)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641014
Lyu YCarroll J(2024)"Because Some Sighted People, They Don't Know What the Heck You're Talking About:" A Study of Blind Tokers' Infrastructuring Work to Build IndependenceProceedings of the ACM on Human-Computer Interaction10.1145/36372978:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637297
Payne WXu ERodrigues IKaney MMau MHurst A(2024)"Different and Boundary-Pushing:" How Blind and Low Vision Youth Live Code TogetherProceedings of the 16th Conference on Creativity & Cognition10.1145/3635636.3656200(627-637)Online publication date: 23-Jun-2024
https://dl.acm.org/doi/10.1145/3635636.3656200
Zhang LStangl ASharma TTseng YXu IGurari DWang YFindlater L(2024)Designing Accessible Obfuscation Support for Blind Individuals’ Visual Privacy ManagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642713(1-19)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642713
Cha YFigueira IAyala JEdwards EGarcia Jvan der Hoek ABranham S(2024)"Do You Want Me to Participate or Not?": Investigating the Accessibility of Software Development Meetings for Blind and Low Vision ProfessionalsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642130(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642130
Xiao LBandukda MAngerbauer KLin WBhatnagar TSedlmair MHolloway C(2024)A Systematic Review of Ability-diverse Collaboration through Ability-based Lens in HCIProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641930(1-21)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641930
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