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Quotidian Report: Grassroots Data Practices to Address Public Safety

Authors:

Adriana Alvarado Garcia,

Christopher A. Le DantecAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 2, Issue CSCW

Article No.: 17, Pages 1 - 18

https://doi.org/10.1145/3274286

Published: 01 November 2018 Publication History

Abstract

We examine the local data practices of citizens in Mexico who use Facebook sites as a platform to report crimes and share safety-related information. We conducted 14 interviews with a variety of participants who collaborate as administrators and contributors of these online communities. The communities we examined have two central components: the citizens who crowd-source data about instances of crime in different neighborhoods in and around Mexico City, and the administrators of the Facebook sites who use the crowd-sourced data to intervene and collaborate with other stakeholders. From our interviews, we identify the community, data, and action practices used by group administrators to collect, curate, and publish information about public safety that would otherwise go unreported. The combination of these practices improves the reputation of the groups on Facebook, increases trust, and encourages sustained participation from citizens. These practices also legitimize data gathered by group members as an important grassroots tool for responding to issues of public safety that would otherwise not be reported or acted upon. Our findings contribute a growing body of work that aims to understand how social media enable political action in contexts where people are not being served by existing institutions.

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Cited By

Alvarado Garcia AWong-Villacres MHernández BLe Dantec C(2024)Bitacora: A Toolkit for Supporting NonProfits to Critically Reflect on Social Media Data UseProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642673(1-29)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642673
Zhao H(2023)Artificial intelligence-based public safety data resource management in smart citiesOpen Computer Science10.1515/comp-2022-027113:1Online publication date: 2-Jun-2023
https://doi.org/10.1515/comp-2022-0271
Alvarado Garcia AWong-Villacres MMiceli MHernández BLe Dantec C(2023)Mobilizing Social Media Data: Reflections of a Researcher Mediating between Data and OrganizationProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580916(1-19)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580916
Show More Cited By

Index Terms

Quotidian Report: Grassroots Data Practices to Address Public Safety
1. Human-centered computing
  1. Collaborative and social computing
    1. Empirical studies in collaborative and social computing
2. Information systems

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 2, Issue CSCW

November 2018

4104 pages

EISSN:2573-0142

DOI:10.1145/3290265

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Karrie Karahalios
University of Illinois & Adobe
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Published: 01 November 2018

Published in PACMHCI Volume 2, Issue CSCW

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https://dl.acm.org/doi/10.1145/3613904.3642673
Zhao H(2023)Artificial intelligence-based public safety data resource management in smart citiesOpen Computer Science10.1515/comp-2022-027113:1Online publication date: 2-Jun-2023
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https://dl.acm.org/doi/10.1145/3544548.3580916
Aguerre CBonina C(2023)Open government, civic tech and digital platforms in Latin America: A governance study of Montevideo's urban app ‘Por Mi Barrio’Information Systems Journal10.1111/isj.1246834:4(1037-1067)Online publication date: 18-Sep-2023
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