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Real-time collaborative editing behavior in USA and Japanese distributed teams

Published: 07 May 2011 Publication History

Abstract

While there are tools that allow distributed teams to collaboratively edit in real time, little work examines this practice among real teams doing real work. Even less is known about how teams from different countries make use of real-time collaborative editing tools. The current work highlights results from a qualitative user study of real-world Japanese and U.S. distributed work teams who used LiveDeck, a real-time slide editing and whiteboarding tool. Through the implementation of various novel features used as probes, differences in behavior and attitudes between team members were uncovered. Differences in the use of slide navigation options, anonymity features, and pop-up 'emotes' representing nonverbal gestures are discussed.

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cover image ACM Conferences
CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
May 2011
3530 pages
ISBN:9781450302289
DOI:10.1145/1978942
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 07 May 2011

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Author Tags

  1. collaborative editing
  2. computer-mediated communication
  3. csouth carolinaw
  4. cultural differences
  5. distributed teams

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