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Beyond usability for safety critical systems: how to be sure (safe, usable, reliable, and evolvable)?

Published: 28 April 2007 Publication History

Abstract

While a significant effort is currently being undertaken by the CHI community in order to apply and extend current usability evaluation techniques to new kinds of interaction techniques very little has been done to improve the reliability of software offering these kinds of interaction techniques. As these new interaction techniques are currently more and more used in the field of command and control safety critical systems the potential of incident or accidents increases. Similarly, the non reliability of interactive software can jeopardize usability evaluation by showing unexpected or undesired behaviors. Lastly, iterative design processes promote multiple designs through evolvable prototypes in order to accommodate requirements changes and results from usability evaluations thus reducing reliability of the final system by lack of global and structured design. The aim of this SIG is to provide a forum for both researchers and practitioners interested in safety critical interactive systems. Our goal is to define a roadmap of activities to cross fertilize usability, reliability and safety for these kinds of systems to minimize duplicate efforts and reuse knowledge in all the communities involved.

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cover image ACM Conferences
CHI EA '07: CHI '07 Extended Abstracts on Human Factors in Computing Systems
April 2007
1286 pages
ISBN:9781595936424
DOI:10.1145/1240866
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

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Published: 28 April 2007

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Author Tags

  1. human error
  2. reliability safety critical systems
  3. safety
  4. usability

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CHI EA '07 Paper Acceptance Rate 212 of 582 submissions, 36%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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