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Reviews

Discover what users are saying about your app. Engage with users by responding directly to their feedback.

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Connect with your users

Responding to a negative review can increase that rating by an average of +0.7. Respond to reviews in Play Console using suggested replies, or integrate with your own tools.

Learn what fixes and features to prioritize

Discover the main issues that users mention in your reviews, see how these themes trend over time, and learn how you compare to similar apps

Report inappropriate reviews

Flag reviews that violate Google Play policies to have them removed

Best practices

  • Prompt users to submit ratings and reviews without the inconvenience of leaving your app or game with the in-app review API

  • It's a good idea to reply to your reviews - especially negative ones. Not only does this show your users that you care, but apps that reply to their reviews tend to have higher overall ratings.

  • When replying to reviews, keep the Google Play reviews posting policies in mind

  • Identify device-specific opportunities to enhance your users’ experiences by filtering your reviews by device type

  • To conduct more customized analysis, export your reviews in bulk

  • If you don't have a native language speaker to reply to feedback in a particular language, reply in your native language. Users can read a translation of your reply using Google Translate.

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Leverage the in-app review API

Integrate the in-app review API to unlock more feedback by asking for a review at the right time

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Updates to Ratings & Reviews

Learn about the latest improvements to features in Play Console and how users see your ratings on Google Play

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Enable review notifications

Get notified whenever a user leaves or updates a review

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Learn more about feedback, ratings, and reviews

Take a free course to better understand user feedback, app ratings, and reviews

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  • CyberAgent maintains high Play store rating with the Google Play In-App Review API

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  • Aviary uses ratings & reviews to iterate faster on Android

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  • LIFULL improves user experience and engagement on Google Play

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More on engaging and retaining your audience

Keep users coming back for more with our engagement tools and insights

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Ratings

Your app rating is a reflection of how users respond to your app. Learn what affects your rating and what you can do to influence it.

Android vitals

Monitor and improve the technical quality of your app or game. Android vitals reports on key user-impacting issues and helps you to debug and prioritize across them.

Acquisition reporting

Track acquisition trends and see which sources are driving the highest quality impressions

Store listings

Make a great first impression on potential users with a strong Play store listing

Try Reviews

Discover what your users are saying about your app. Engage with your users by responding directly to their feedback.

Go to Play Console