Unlock Automated Quality Management in Your Contact Center with AI! 🤖 Facing challenges with manual quality management? It’s time to discover how AI can revolutionize your operations! 💡 Our latest blog post dives into how AI-driven automated processes can boost both efficiency and service quality, allowing your team to focus on what truly matters: delivering exceptional customer experiences. Learn more now! 🔗 https://lnkd.in/eRe7_UZ7 #AutomatedQualityManagement #ContactCenter #ArtificialIntelligence #ASC
ASC Technologies
IT-Dienstleistungen und IT-Beratung
We record & analyze communications
Info
ASC is a worldwide leading software provider for multi-channel recording, quality management and analytics addressing all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. ASC records, analyzes and evaluates interactions across all media, either as an on-premise or Cloud solution. Headquartered in Germany and with subsidiaries in the United Kingdom, France, Spain, Switzerland, the United States, Brazil, Japan, Singapore, Hong Kong and Dubai as well as a worldwide service network, ASC is a powerful global player in its industry.
- Website
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http://www.asctechnologies.com
Externer Link zu ASC Technologies
- Branche
- IT-Dienstleistungen und IT-Beratung
- Größe
- 201–500 Beschäftigte
- Hauptsitz
- Hoesbach
- Art
- Privatunternehmen
- Gegründet
- 1964
- Spezialgebiete
- Workforce Optimization, Speech Analytics, Quality Management, Communications Recording, VoIP Recording, eLearning, Coaching, Desktop Analytics, Customer Feedback, Compliance Recording, Workforce Management, Analytics, Cognitive Services und Microsoft Azure
Orte
Beschäftigte von ASC Technologies
Updates
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#Hiring – Wir suchen eine:n neue:n Werkstudent/in Marketing (m/w/d) in Hösbach, Bavaria. Bewerben Sie sich noch heute oder teilen Sie diese Stellenanzeige mit Ihrem Netzwerk.
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🎉 A warm Welcome to our new team members at ASC HQ! 🎉 Our new apprentices and working students officially started their journey with us on September 2nd, and we are very excited to have them on board! After their first few days, the new team members are already immersing themselves in our dynamic environment and gaining practical experience. With more than 40 years of experience in training, we're proud to offer young talents opportunities in a variety of professions, both commercial and technical. 🚀 We wish you a successful start and look forward to seeing you step into your roles and make an impact! Welcome to ASC Technologies! 🌟 #Welcome #Apprenticeship #YoungTalents #CareerJourney #ASC
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#Hiring – Wir suchen eine:n neue:n Service Engineer (HelpDesk/ProServices) in Holmdel, New Jersey. Bewerben Sie sich noch heute oder teilen Sie diese Stellenanzeige mit Ihrem Netzwerk.
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Closing compliance gaps effortlessly!🚀 ASC's Recording Insights combines Swiss security with the highest global standards. Your communication within Microsoft Teams is compliant, secure, and AI-powered. 🔒 Ready for the future? Read our new pager to get more information: 👇 #AI #ComplianceRecording #ASC #RecordingInsights #MicrosoftTeams 🏔🇨🇭 #swissbusiness #approved
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Transforming Communication with ASC's Recording Insights! 🔍 In the fast-paced insurance industry, trust and efficiency are key. When Olympus Insurance Company transitioned its customer communication to Microsoft Teams, they faced a critical challenge: ensuring reliable, compliant communication while maintaining top-tier service quality. The solution? 💡 Recording Insights from ASC Technologies, enriched with advanced AI features! The result? ✅ Enhanced productivity ✅ Streamlined claim management ✅ Effortless compliance Discover how we helped Olympus Insurance revolutionize their communication and read the full success story now! 👉https://lnkd.in/ec8S3Fic #SuccessStory #OlympusInsurance #Innovation #AI #Compliance #RecordingInsights #ASC
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New Blog Post! 📢 Secure. Discreet. Future-oriented. 👇 Find out how ASC Technologies preserves Swiss banking secrecy and sets the highest security standards. Read more in our latest blog article and immerse yourself in the success story of the digital Alpian Bank. 🔗 Read the full article: https://lnkd.in/eZNEYqbV 🔗 Read the success story: https://lnkd.in/e2igCnpy #BlogPost #BankingSecrecy #SuccessStory #Alpian #RecordingInsights #Compliance #AI #FinancialServices #ASC 🏔🇨🇭 #swissbusiness #approved
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ASC Technologies at the iSTAR Workshop in Bangkok! 🌟 We are proud to have participated in the annual iSTAR Workshop in Bangkok, Thailand, held from August 20-21. A big thank you to everyone who was there and especially to Ibratro Pte Ltd for the well-organized event and the excellent collaboration! 🤝 Special thanks go to our colleague Montree Ngamwong, who had the honor of speaking about “Mitel Interaction Recording, Quality Management, and Speech Analytics”. We look forward to continuing to drive innovative solutions together with our partners and shaping the future of communication! #ASC #iSTAR #Partnership #Mitel #QualityManagement #SpeechAnalytics
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What a great event! It was a pleasure to be part of it and to further strengthen our partnerships! 🤝 KPMG China HKT LeapXpert
The rising popularity of mobile messaging apps, video conferencing platforms and other communication channels for business communications has led to increased associated risks for financial institutions, for example on conduct, data privacy, confidentiality, and record keeping. To tackle these risks, regulators and industry participants have accelerated efforts in developing RegTech surveillance solutions to monitor and detect instances of misconduct. KPMG recently co-hosted an event “Enhance messaging compliance in the financial industry with A.I. automation” with HKT, LeapXpert and ASC Technologies, which saw KPMG’s Tom Jenkins discussing industry trends in strengthening surveillance of communication channels to meet regulatory expectations, as well as important considerations when adopting RegTech solutions. #RegTech #FinancialServices #RegulatoryCompliance
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Enhance Your Communication with AI! 💡 Unlock the power of AI with Recording Insights from ASC Technologies! Our advanced AI functionalities provide deep analytics for all your communications, including voice, chat, screen, and video content. Key features: 🔍 AI-powered transcription and translation into 100+ languages. 📊 Automated Quality Management for enhanced efficiency. 🌐 Microsoft Copilot plugin for higher work productivity. Discover how our AI solutions can transform your business. 👉 Click here for more information: https://lnkd.in/ekZ3wgyN #AI #DataAnalytics #ASC #RecordingInsights #Innovation