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2010 – 2019
- 2019
[j56]Heather A. Smith, Richard T. Watson:
Digital Transformation at Carestream Health. MIS Q. Executive 18(1): 8 (2019)- 2015
- [j55]Heather A. Smith, Richard T. Watson:
The Jewel in the Crown - Enterprise Architecture at Chubb. MIS Q. Executive 14(4): 7 (2015) - 2014
- [j54]Madeline Weiss, Heather A. Smith:
APC Forum: Agility Transformation at Verisk Analytics. MIS Q. Executive 13(3): 6 (2014) - 2013
- [j53]Heather A. Smith, Richard T. Watson:
Restructuring Information Systems Following the Divestiture of Carestream Health. MIS Q. Executive 12(3): 6 (2013) - 2012
- [j52]James D. McKeen, Heather A. Smith:
Effective Application Maintenance. Commun. Assoc. Inf. Syst. 30: 5 (2012) - [j51]Heather A. Smith, Richard T. Watson, Patrick Sullivan:
Delivering an Effective Enterprise Architecture at Chubb Insurance. MIS Q. Executive 11(2): 5 (2012) - 2011
- [j50]Heather A. Smith, James D. McKeen:
The Identity Management Challenge. Commun. Assoc. Inf. Syst. 28: 11 (2011) - [j49]Heather A. Smith, James D. McKeen:
Enabling Collaboration with IT. Commun. Assoc. Inf. Syst. 28: 16 (2011) - [j48]James D. McKeen, Heather A. Smith:
Creating IT Shared Services. Commun. Assoc. Inf. Syst. 29: 34 (2011) - 2010
- [j47]James D. McKeen, Heather A. Smith:
Developments in Practice XXXIV: Application Portfolio Management. Commun. Assoc. Inf. Syst. 26: 9 (2010) - [j46]Heather A. Smith, James D. McKeen:
Developments in Practice XXXV: Building a Strong Relationship with the Business. Commun. Assoc. Inf. Syst. 26: 19 (2010) - [j45]Heather A. Smith, James D. McKeen:
Developments in Practice XXXVI: How to Talk So Business Will Listen ... And Listen So Business Will Talk. Commun. Assoc. Inf. Syst. 27: 13 (2010) - [j44]James D. McKeen, Heather A. Smith:
Developments in Practice XXXVII: Total Cost of Ownership. Commun. Assoc. Inf. Syst. 27: 32 (2010) - [j43]Heather A. Smith, James D. McKeen, Cathryn Cranston, Michelle Benson:
Investment Spend Optimization: A New Approach to IT Investment at BMO Financial Group. MIS Q. Executive 9(2): 5 (2010)
2000 – 2009
- 2009
- [j42]James D. McKeen, Heather A. Smith, Joyce Y. Jin:
Developments in Practice XXXII: Successful Strategies for IT Staffing. Commun. Assoc. Inf. Syst. 24: 46 (2009) - [j41]Heather A. Smith, James D. McKeen:
Developments in Practice XXXIII: A Holistic Approach to Managing IT-based Risk. Commun. Assoc. Inf. Syst. 25: 41 (2009) - 2008
- [j40]James D. McKeen, Heather A. Smith:
Developments in Practice XXIX: The Emerging Role of the Enterprise Business Architect. Commun. Assoc. Inf. Syst. 22: 14 (2008) - [j39]Heather A. Smith, James D. McKeen:
Developments in Practice XXX: Master Data Management: Salvation Or Snake Oil? Commun. Assoc. Inf. Syst. 23: 4 (2008) - [j38]Heather A. Smith, James D. McKeen:
Developments in Practice XXXI: Social Computing: How Should It Be Managed? Commun. Assoc. Inf. Syst. 23: 23 (2008) - [j37]Heather A. Smith, James D. McKeen:
Creating a Process-Centric Organization at FCC: SOA from the Top Down. MIS Q. Executive 7(2): 4 (2008) - 2007
- [j36]Suzanne Rivard, Heather A. Smith:
Knowledge Management Research Initiatives in North America. Ann. des Télécommunications 62(7-8): 946-950 (2007) - [j35]James D. McKeen, Heather A. Smith:
Developments in Practice XXIV: Information Management: The Nexus of Business and IT. Commun. Assoc. Inf. Syst. 19: 3 (2007) - [j34]James D. McKeen, Heather A. Smith:
Developments in Practice XXV: Strategic Experimentation with IT. Commun. Assoc. Inf. Syst. 19: 8 (2007) - [j33]James D. McKeen, Heather A. Smith:
Developments in Practice XXVI: Social Networks: Knowledge Management's "Killer App"? Commun. Assoc. Inf. Syst. 19: 27 (2007) - [j32]Heather A. Smith, James D. McKeen:
Developments in Practice XXVII: Delivery IT Functions: A Decision Framework. Commun. Assoc. Inf. Syst. 19: 35 (2007) - [j31]Heather A. Smith, James D. McKeen, Satyendra Singh:
Developments in Practice XXVIII: Managing Perceptions of IS. Commun. Assoc. Inf. Syst. 20: 47 (2007) - [j30]Madeline Weiss, Heather A. Smith:
APC Forum: Leveraging Emerging Digital Technology at BP. MIS Q. Executive 6(2): 6 (2007) - [j29]Madeline Weiss, Heather A. Smith:
APC Forum: The U.S. Constitution as a Model for IT Governance. MIS Q. Executive 6(4): 6 (2007) - 2006
- [j28]Heather A. Smith, James D. McKeen:
Developments In Practice XXI: IT in the New World of Corporate Governance Reforms. Commun. Assoc. Inf. Syst. 17: 32 (2006) - [j27]Heather A. Smith, James D. McKeen:
Developments in Practice XXII: Expertise Location and Management: Hope or Hype? Commun. Assoc. Inf. Syst. 18: 3 (2006) - [j26]James D. McKeen, Heather A. Smith:
Developments in Practice XXIII: Creating and Evolving a Technology Roadmap. Commun. Assoc. Inf. Syst. 18: 21 (2006) - [j25]Heather A. Smith, James D. McKeen:
IT in 2010: The Next Frontier. MIS Q. Executive 5(3): 4 (2006) - 2005
- [j24]Heather A. Smith, James D. McKeen:
Developments in Practice XV: Information Delivery: IT's Evolving Role. Commun. Assoc. Inf. Syst. 15: 11 (2005) - [j23]James D. McKeen, Heather A. Smith, Satyendra Singh:
Developments in Practice XVI: A Framework for Enhancing IT Capabilities. Commun. Assoc. Inf. Syst. 15: 36 (2005) - [j22]Heather A. Smith, James D. McKeen:
Developments in Practice XVII: A Framework for KM Evaluation. Commun. Assoc. Inf. Syst. 16: 9 (2005) - [j21]Heather A. Smith, James D. McKeen:
Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers. Commun. Assoc. Inf. Syst. 16: 36 (2005) - [j20]Heather A. Smith, James D. McKeen:
Developments in Practice XIX: Building Better IT Leaders - From the Bottom Up. Commun. Assoc. Inf. Syst. 16: 38 (2005) - [j19]James D. McKeen, Heather A. Smith, Satyendra Singh:
Developments in Practice XX - Digital Dashboards: Keep Your Eyes on the Road. Commun. Assoc. Inf. Syst. 16: 52 (2005) - 2004
- [j18]Heather A. Smith, James D. McKeen:
Developments in Practice XII: Knowledge-Enabling Business Processes. Commun. Assoc. Inf. Syst. 13: 4 (2004) - [j17]James D. McKeen, Heather A. Smith:
Developments in Practice XIII Electronic Communications: Strategies for Coping with the Deluge. Commun. Assoc. Inf. Syst. 13: 14 (2004) - [j16]Heather A. Smith, James D. McKeen:
Developments in Practice XIV: IT Sourcing - How Far Can You Go? Commun. Assoc. Inf. Syst. 13: 31 (2004) - [j15]Heather A. Smith, James D. McKeen:
Developments in Practice XIV: Marketing KM to the Organization. Commun. Assoc. Inf. Syst. 14: 23 (2004) - 2003
- [j14]Heather A. Smith, John Clippinger, Benn R. Konsynski:
Developments in Practice VI: Riding the Wave: Discovering the Value of P2P Technologies. Commun. Assoc. Inf. Syst. 11: 4 (2003) - [j13]Heather A. Smith, James D. McKeen:
Developments in Practice VII: Developing and Delivering the IT Value Proposition. Commun. Assoc. Inf. Syst. 11: 25 (2003) - [j12]Heather A. Smith, James D. McKeen:
Developments in Practice VIII: Enterprise Content Management. Commun. Assoc. Inf. Syst. 11: 33 (2003) - [j11]Heather A. Smith, James D. McKeen:
Developments in Practice IX: The Evolution of the KM Function. Commun. Assoc. Inf. Syst. 12: 4 (2003) - [j10]Benn R. Konsynski, Heather A. Smith:
Developments in Practice X: Radio Frequency Identification (RFID) - An Internet for Physical Objects. Commun. Assoc. Inf. Syst. 12: 19 (2003) - [j9]Heather A. Smith, James D. McKeen:
Developments in Practice XI: Developing IT Professionalism. Commun. Assoc. Inf. Syst. 12: 20 (2003) - 2002
- [j8]James D. McKeen, Heather A. Smith:
New Developments in Practice II: Enterprise Application Integration. Commun. Assoc. Inf. Syst. 8: 31 (2002) - [j7]Heather A. Smith, Nalin Kulatilaka, N. Venkatramen:
New Developments in Practice III: Riding the Wave: Extracting Value from Mobile Technology. Commun. Assoc. Inf. Syst. 8: 32 (2002) - [j6]James D. McKeen, Heather A. Smith:
New Developments in Practice IV: Managing the Technology Portfolio. Commun. Assoc. Inf. Syst. 9: 5 (2002) - [j5]James D. McKeen, Heather A. Smith, P. R. Balasubramanian, Nitin R. Joglekar:
Developments in Practice V: IT Sourcing: Build, Buy, or Market. Commun. Assoc. Inf. Syst. 9: 8 (2002) - 2001
- [j4]Heather A. Smith, James D. McKeen, D. Sandy Staples:
New Developments in Practice I: Risk Management in Information Systems: Problems and Potential. Commun. Assoc. Inf. Syst. 7: 13 (2001) - [c4]Benoit Aubert
, Michel Patry, Suzanne Rivard, Heather A. Smith:
IT Outsourcing Risk Management at British Petroleum. HICSS 2001 - [c3]James D. McKeen, Heather A. Smith:
Managing External Relationships in IS. HICSS 2001
1990 – 1999
- 1997
- [c2]James D. McKeen, Heather A. Smith, Michael Parent:
Assessing the Value of Information Technology: the Leverage Effect. ECIS 1997: 676-691 - 1996
- [j3]Heather A. Smith, James D. McKeen:
Measuring IS: How Does Your Organization Rate? Data Base 27(1): 18-30 (1996) - [j2]Heather A. Smith, James D. McKeen:
Object-Oriented Technology: Getting Beyond the Hype. Data Base 27(2): 20-29 (1996) - 1992
- [j1]Heather A. Smith, James D. McKeen:
Computerization and management: A study of conflict and change. Inf. Manag. 22(1): 53-64 (1992) - 1991
- [c1]James D. McKeen, Heather A. Smith:
The Value Of Information Technology: A Resource View. ICIS 1991: 41-52
Coauthor Index
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