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"Language Styles, Recovery Strategies and Users' Willingness to ..."
Dong Lv et al. (2024)
- Dong Lv, Rui Sun, Qiuhua Zhu, Yue Cheng, Rongrong Wang, Shukun Qin:
Language Styles, Recovery Strategies and Users' Willingness to Forgive in Generative Artificial Intelligence Service Recovery: A Mixed Study. Syst. 12(10): 430 (2024)
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