"Chatbots and Voice Assistants: Digital Transformers of the ..."

Carmen Balan (2023)

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DOI: 10.3390/JTAER18020051

access: open

type: Journal Article

metadata version: 2024-01-13

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Carmen Balan:
Chatbots and Voice Assistants: Digital Transformers of the Company-Customer Interface - A Systematic Review of the Business Research Literature. J. Theor. Appl. Electron. Commer. Res. 18(2): 995-1019 (2023)

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