"Determinants of service quality and continuance intention of online ..."

Paul Jen-Hwa Hu et al. (2009)

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DOI: 10.1002/ASI.20956

access: closed

type: Journal Article

metadata version: 2023-11-12

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Paul Jen-Hwa Hu, Susan A. Brown, James Y. L. Thong, Frank K. Y. Chan, Kar Yan Tam:
Determinants of service quality and continuance intention of online services: The case of eTax. J. Assoc. Inf. Sci. Technol. 60(2): 292-306 (2009)

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