"User Satisfaction with Information Technology Service Delivery: A Social ..."

Yongqiang Sun et al. (2012)

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DOI: 10.1287/ISRE.1120.0421

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type: Journal Article

metadata version: 2020-03-13

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Yongqiang Sun, Yulin Fang, Kai H. Lim, Detmar W. Straub:
User Satisfaction with Information Technology Service Delivery: A Social Capital Perspective. Inf. Syst. Res. 23(4): 1195-1211 (2012)

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