"Customer satisfaction data on service quality: collection and analysis by ..."

Sidhartha R. Das, Cem Canel (2006)

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DOI: 10.1504/IJSTM.2006.011002

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type: Journal Article

metadata version: 2020-07-30

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Sidhartha R. Das, Cem Canel:
Customer satisfaction data on service quality: collection and analysis by different types of service firms. Int. J. Serv. Technol. Manag. 7(4): 332-346 (2006)

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