"Impact of Need for Control on Multichannel Consumers' Convenience ..."

Hao Ma, Yong Su, Lih-Bin Oh (2013)

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type: Conference or Workshop Paper

metadata version: 2014-07-04

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Hao Ma, Yong Su, Lih-Bin Oh:
Impact of Need for Control on Multichannel Consumers' Convenience Expectations of Online Order/In-store Pickup Service. WHICEB 2013: 105

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