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"Customer journey heatmaps: a wake-up call."
Roger von Zernichow, Marita Skjuve, Ragnhild Halvorsrud (2018)
- Roger von Zernichow, Marita Skjuve, Ragnhild Halvorsrud:
Customer journey heatmaps: a wake-up call. NordiCHI 2018: 850-855
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