"Automatic identification and voice-recognition technologies for quality ..."

Alan D. Smith (2008)

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DOI: 10.1504/IJSS.2008.019043

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type: Journal Article

metadata version: 2020-09-24

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Alan D. Smith:
Automatic identification and voice-recognition technologies for quality improvement: case studies of Pittsburgh-area service firms. Int. J. Serv. Stand. 4(3): 284-302 (2008)

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