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"6 Core Pillars for building a successful customer experience strategy in utilities"

Customer experience professionals must devise strategies to significantly improve customer experience to meet customer and regulatory goals to boost ROI.

The industry eBook will provide you with a better understanding of how to:

- Increase transparency and openness to improve public mistrust and poor public perception
- Improve customer control through technology to keep to date with online developments and ensure you meet your customers need
- Offer multi-channel strategies to enhance effective communication in your business

Offered Free by: IQPC, Inc.
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