How do I create an FSDIAG file on Linux systems?

How to create or generate WSdiag logs using standalone wsdiag tool(a.k.a fsdiag) on Linux Machine?

To retrieve standalone fsdiag logs, follow these steps:

Download the standalone fsdiag logs from the provided link.
Unzip the downloaded fsdiag.zip file to access the wsdiag tool.
Execute the wsdiag tool using the bash command: bash wsdiag
Allow a few minutes for the wsdiag.12XXXX.tar file to be generated.
Locate the generated file in the directory /tmp/wsdiag.12XXXX.

How do I create an FSDIAG file on Linux systems?

If you have technical issues with your Linux security product, this article tells you how to create an FSDIAG file which you can then attach to your support request.

Note: Any existing FSDIAG file is overwritten when you create a new one. WithSecure Linux Security 11.x:WithSecure Linux Security 64: WithSecure Linux Protection: WithSecure Internet Gatekeeper: WithSecure Policy Manager for Linux: WithSecure ThreatShield:
1. Go to the working directory where you want to create the fsdiag.tar.gz file.
3. Run the following command with root privileges:
```
/opt/f-secure/fsav/bin/fsdiag
```
  You will find the fsdiag.tar.gz file in the current working directory.
- Run the following command with root privileges:
```
/opt/f-secure/linuxsecurity/bin/fsdiag.sh
```
  This creates the fsdiag-linuxsecurity-yyyymmddxxxxxx.tar.gz file under /var/opt/f-secure/linuxsecurity/.
- Alternatively, select the target host in the domain tree in Policy Manager Console and run the WithSecure Support Tool task on the Operations tab.
- /opt/f-secure/linuxsecurity/bin/fsdiag.sh This creates the fsdiag-linuxsecurity-yyyymmddxxxxxx.tar.gz file under /var/opt/f-secure/linuxsecurity/.
- cd /opt/f-secure/fsigk make diag
- Using the product web UI:
  1. Log in to the web UI and go to System information > Diagnostics.
  3. Click Download diagnostics file. The diag.tar.gz file is saved to the downloads directory that is set for your browser.
1. On the computer where Policy Manager Server is installed, go to the directory where you want to create the fsdiag.tar.gz file.
3. /opt/f-secure/fspms/bin/fsdiag You will find the fsdiag.tar.gz file in the current working directory.
- /opt/f-secure/threatshield/libexec/fsdiag.sh. This creates the diag-threatshield-yyyymmddxxxxxxx.tar.gz file under /var/opt/f-secure/threatshield.
- Using the product web UI:
  1. Log in to the web UI and go to Support page.
  2. Click Download under Diagnostics. The diagnostics file is saved to the downloads directory that is set for your browser.
Attach the file to your support request.
The FSDIAG file contains a log file for each product. If you are using log file rotation, the file extension is different and the log file is not included in the FSDIAG file. In such cases, you may need to provide the log file that corresponds to the date and time of the issue separately.

While the FSDIAG file contains information such as system messages, it only includes up to 300 messages. In some cases, you may need to collect a separate file that corresponds to the data and time of the issue.

Related information

How do I submit a large FSDIAG file via FTP?