Screver AG

How a Healthcare Center Boosted Patient Engagement with Screver Our collaboration with this healthcare center shows how simple technology can improve patient engagement and care quality. By using easy-to-use, engaging surveys, we’ve supported a more open line of communication between patients and doctors. Two quick surveys were introduced: one before the visit to understand patient needs and concerns and another after the visit to gather feedback on the care received. This approach provides real-time feedback that helps the team quickly identify areas to improve and adapt to patient needs. Curious about the results? 😉 Read the full case study and see how small changes can lead to big improvements in patient care. #patientengagement #healthcare #feedback

Spital Thurgau's Journey to Better Healthcare Through Feedback In partnership with Screver, Clinic St. Katharinental has embarked on an initiative to improve the well-being and patient care of healthcare professionals (HCPs). Key Steps Taken: >> Customized Surveys: Targeted feedback collection tailored to specific departments. >> Ongoing Feedback Process: Continuous adjustments and improvements based on real-time insights. >> Follow-up Strategy: Detailed follow-up surveys to track progress and implement necessary changes. Curious about how we’ve supported this transformation? Read the full case study! 😊 #healthcare #patientcare #rehabilitation

Have You Wondered Why Everyone is Talking About Omnichannel? These days, it seems like omnichannel is on everyone's lips. If you haven't dived into this topic yet, you might want to catch up. But don't worry — it's okay if you haven't started implementing this strategy. If it’s still working for you, great! But to truly understand why omnichannel is so important, let’s explore the advantages based on Screver background and our work with top pharma companies. 5 Key Benefits of an Omnichannel Approach: 💊 Stronger Revenue Growth: Companies prioritizing seamless cross-channel experiences are far more likely to see significant year-over-year revenue growth. 💊 Time and Cost Savings: Leveraging AI and unified platforms can help reduce operational costs and marketing spending. 💊 Deeper Customer Insight: Analyzing feedback across channels provides a complete view of the customer journey, helping businesses refine their strategies. 💊 Enhanced Brand Loyalty: Consistent experiences across all channels build trust and loyalty, strengthening brand perception. 💊 Better Employee Experience: An omnichannel approach also benefits employees, helping them deliver consistent service and leading to higher satisfaction and productivity. Want to dive deeper into the benefits of omnichannel and how to apply it to your business? Book a call with our Screver experts — great insights are guaranteed! 😉 #customerexperience #omnichannel #pharma

Screver and Reha Collaboration Highlights Reha Rheinfelden and we have partnered to improve patient rehabilitation experiences through the coolest feedback management - Screver 😎 Key points what we’ve done: 💊 Customizing Surveys: Aligning them with patient expectations to enhance care delivery. 💊 Implementing Engagement Tools: Utilizing eye-catching visuals to boost patient participation and feedback. 💊 Conducting In-depth Analysis: Providing actionable insights with advanced dashboards to shape future strategies. Discover more about our transformative collaboration in rehab care settings. ⏱️ Spend just 2 minutes for valuable insights! --------------------------------------------- #rehabilitation #patientcare  #healthcare

Retro and Planning Workshop with Screver & Capptoo We spent 5 insightful hours in a remote session strategizing ways to enhance value in our pharma projects. Key points: ⁉ How can we add more value to the services we provide clinicians and patients? ⁉ How can we better use Screver AI to support our client’s research needs across various dimensions of the market? ----------------------------------------- It was fantastic to exchange practical ideas and see everyone together! Look at our snapshot — great vibes from a productive day! 😁 #workshop  #pharma  #screverai

Boosting HCP Engagement in Pharma We're ready to share insights from our recent collaboration with a top pharma company that has significantly improved interactions with HCPs (healthcare professionals) and patients across Europe. Some key insights: ~ Increased Engagement: Our initial trial boosted response rates by 220% and completion rates to 83%. ~ Expanding Reach: Starting in Switzerland, this initiative expanded to include thousands of HCPs and patients in multiple markets within a year. ~ Real-Time Analytics: Utilizing a real-time dashboard to link feedback directly with business outcomes has greatly improved customer loyalty and satisfaction. 🕑 Just 2 minutes to read! ⬇ #pharma #customerexperience #healthcare

3 Ways to Improve the Omnichannel Customer Experience At Screver, we specialize in improving customer journeys across all platforms, ensuring a seamless and personalized journey. Here’s how we do it: ✅ Collect and Analyze Customer Feedback Across All Channels We collect and analyze feedback across diverse touchpoints. By integrating insights from both digital and physical interactions, we can significantly improve overall customer engagement. ✅ Elevate the Consistency and Quality of Customer Support We implement consistent and high-quality customer support across all channels to sustain customer loyalty. ✅ Personalize the Customer Experience We use customer feedback to personalize the omnichannel experience, enriching interactions and improving brand loyalty. Interested in transforming your customer engagement with us? Let's connect! 🚀 #customerexperience #omnichannel #cx

Top Three Pharma Insights from Screver Team At Screver, we're excited to share three crucial insights we've gathered from our work in the pharma industry. These insights result from our extensive collaborations and deep understanding of the sector. Here's what we've found essential for driving innovation and engagement: Understand Customer Needs 🎯: Dive deep into what customers really need and the challenges they face. Separate Products from Customers 🔍: Make sure to differentiate product details from the actual customer insights. Be Curious 🤔: Move beyond a product-focused view to truly understand the customer. These principles could support pharma companies and boost their strategies. Want to dive deeper? Connect with us to explore more! 😀 #pharmaInsights  #customercentricity  #pharmainnovation

Challenges for healthcare professionals Recent discussions have highlighted the intense pressure healthcare professionals (HCPs) in Norway face, with media reports suggesting they're stretched thin — too much work, too little time. This brings us to a critical reflection on how healthcare is delivered. It's not just about quick visits or treatments; many patients require long-term care, interacting with various parts of the healthcare system more often than with their doctors. This reality raises a crucial question: Should the pharmaceutical industry rethink its demands on healthcare professionals' time, especially when they are already so limited? It’s time to consider the broader system's role in more effectively supporting both patients and healthcare providers. Curious about your thoughts on this issue. Let's discuss. 🤓 #hcp #pharma #mentalhealth

Next Best Action marketing is all about reaching each doctor in the most effective way possible. It's a strategy that goes beyond using multiple channels by ensuring we meet doctors where they prefer, at the right time, with information that resonates with them. For more, check out our carousel ➡