Benefits

• Competitive salary: $60-70K
• Comprehensive benefits package
• Professional development opportunities and training.
• Supportive and inclusive work environment.

Qualifications

• Active P&C License
• Proven experience in commercial insurance, account management, or related roles.
• Strong understanding of various commercial insurance products, policies, and coverage options.
• Analytical mindset with the ability to assess complex business risks.
• Proficient in insurance software, customer relationship management (CRM) tools, and Microsoft Office Suite.

Responsibilities

• Build and maintain strong relationships with commercial clients, understanding their business operations, goals, and risk management needs.
• Regularly communicate with clients to assess their evolving insurance requirements and provide personalized guidance.
• Collaborate with clients to analyze their business risks and exposures, considering factors such as industry regulations, market trends, and specific business activities.
• Conduct thorough risk assessments to identify potential coverage gaps and recommend appropriate insurance products.
• Design comprehensive insurance solutions that align with clients' risk profiles and coverage needs.
• Collaborate with underwriters to negotiate terms, conditions, and pricing to create tailored insurance policies.
• Manage the entire insurance policy lifecycle, from initial policy issuance to endorsements, renewals, and cancellations.
• Ensure accurate and timely processing of policy documents, endorsements, and related paperwork.
• Assist clients in navigating the claims process, acting as a liaison between clients and insurance carriers.
• Provide guidance and support to clients to ensure smooth claims resolution.
• Stay informed about industry trends, regulatory changes, and emerging risks that may impact clients' insurance needs.
• Continuously update knowledge of insurance products and carriers to offer the best solutions to clients.
• Identify opportunities to cross-sell additional insurance products or coverage enhancements to meet clients' evolving needs.
• Collaborate with sales teams to expand the agency's footprint within existing client accounts.
• Maintain accurate and up-to-date client records, policy documentation, and correspondence in accordance with agency standards and regulatory requirements.
• Meet or exceed established performance metrics, including revenue targets, client retention rates, and customer satisfaction scores.

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