J.D. Power Canada

Dealers in Canada may be interested to learn that, as of July 2024, half of all new-vehicle transactions in the past year involved loans, while leases and cash payments each made up 25%, according to J.D. Power. Learn more from Canadian Auto Dealer: https://hubs.la/Q02LD75p0 #Auto #Automotive #AutoIndustry #AutoLoans #AutoMarket #AutomotiveIndustry

Congratulations to RBC Royal Bank for ranking highest in customer satisfaction for a fourth consecutive year, according to the J.D. Power 2024 Canada Retail Banking Advice Satisfaction Study! Read the press release for key insights and ranking scores: https://hubs.la/Q02DxPsP0  #JDPowerAwards #Banking #FinancialAdvice #RetailBanks #RetailBanking #BankingAdvice #CustomerSatisfaction

Interest rates and inflation have started to trend downward, but many bank customers in Canada are still feeling the economic pinch and most customers are keen on receiving financial advice from their bank, according to the J.D. Power 2024 Canada Retail Banking Advice Satisfaction Study. 🔑 Key study findings: - Advice recall is high, especially among new immigrants and younger customers. - Most bank customers act on advice. - Significant gaps exist between the advice banks provide and the advice customers seek. Read the press release to learn more: https://hubs.la/Q02DqnqP0 #Banking #FinancialAdvice #RetailBanks #RetailBanking #BankingAdvice #CustomerSatisfaction

More vehicle shoppers in Canada are not considering electric vehicles (EVs) due to tighter household budgets and higher borrowing costs, according to J.D. Power. Nearly three-fourths (72%) of shoppers are unlikely to consider an EV for their next purchase, an increase from 67% in 2023. The main reasons for this reluctance are: - limited driving distance per charge (range anxiety) - High purchase price - Insufficient charging infrastructure Learn more from Yahoo! Finance: https://hubs.la/Q02BNky20 #EV #EVs #ElectricVehicles #ElectricCars #Auto #Automotive #AutomotiveIndustry

Despite widespread awareness, 52% of vehicle shoppers in Canada have never been in an EV. However, just one ride can significantly increase their interest in going electric. While affordability concerns will take more time to overcome, J.D. Power data highlights that educating consumers and offering ride-and-drive opportunities are crucial for boosting EV consideration in the short-term. Discover more insights in the press release: https://hubs.la/Q02BssB90 #EVs #ElectricVehicles #ElectricCar #Auto #AutoIndustry #Automotive #CarShopping

Congratulations to the following banking mobile apps and website for ranking highest in satisfaction in their respective segments: Banking mobile app: RBC Online banking: RBC Credit card mobile app: American Express, for a second consecutive year Online credit card: Banque Nationale du Canada, for a second consecutive year 👉 More insights in the press release: https://hubs.la/Q02zTj9b0 Results are according to the follow studies: the J.D. Power 2024 Canada Banking Mobile App Satisfaction Study; the J.D. Power 2024 Canada Online Banking Satisfaction Study; the J.D. Power 2024 Canada Credit Card Mobile App Satisfaction Study; and the J.D. Power 2024 Canada Online Credit Card Satisfaction Study #JDPowerAwards #Banking #CreditCard #Payments #OnlineBanking #FinancialServices #MobileApps #CustomerSatisfaction

“Across both bank and credit card digital offerings, we’re seeing a situation in which customers have been slow to adopt the newer tools and resources that were meant to improve their digital experience,” said Jennifer White, senior director of banking and payments intelligence at J.D. Power. “While customers are routinely accessing digital channels for routine tasks, like making payments, checking balances or tracking transactions, use of more advanced features is lagging.” 🔑 Key findings from 2024 Canada banking and credit card mobile app and website satisfaction studies*: - High-performing banks and card issuers are improving customer satisfaction by distinguishing themselves in specific areas of their digital experience. - Although the overall usage of virtual assistants among banking customers remains low, it has been gaining traction among Gen Y and Gen Z members. 👉 More insights in the press release: https://hubs.la/Q02zyXbd0 *Studies include the J.D. Power 2024 Canada Banking Mobile App Satisfaction Study; the J.D. Power 2024 Canada Online Banking Satisfaction Study; the J.D. Power 2024 Canada Credit Card Mobile App Satisfaction Study; and the J.D. Power 2024 Canada Online Credit Card Satisfaction Study #Banking #CreditCard #Payments #OnlineBanking #FinancialServices #MobileApps #CustomerSatisfaction

🚗⚡️ Why are vehicle shoppers in Canada hesitant to buy EVs? Here are the top 3 reasons: - 68% worry about limited driving range per charge. - 61% are deterred by purchase price. - 60% are concerned about charging station availability. Despite significant investments and efforts from automakers and industry leaders, EV consideration continues to decline in Canada. This is just a glimpse of the insights available in the 2024 J.D. Power Canada Electric Vehicle Consideration Study. ➡️ To access more insights, visit: https://hubs.la/Q02zlMS40 #EV #EVs #ElectricVehicles #ElectricCars #Auto #Automotive #AutoIndustry

🤝 Dealer-lender relationships matter. Relationship-based dealers are 36% more likely to send additional business to the lender in the next 12 months. “The numbers overwhelmingly show that lenders who build and maintain holistic interactions with dealers are more likely to generate additional business than on deals that only hinge on compensation,” said Patrick Roosenberg, senior director of automotive finance intelligence at J.D. Power. Learn more from Auto Remarketing Canada: https://hubs.la/Q02xNMnC0 #AutoLender #Lenders #CarLoan #Financing #CarDealer

Congratulations to Wealthsimple for ranking highest in customer satisfaction among self-directed investor firms, according to the J.D. Power 2024 Canada Self-Directed Investor Satisfaction Study! Access the press release for more key study findings: https://hubs.la/Q02wL6PZ0 #JDPowerAwards #Wealth #Investor #investing #WealthManagement #CustomerSatisfaction