conversationHEALTH

As of January 8, 2024, conversationHEALTH has joined forces with Swoop, revolutionizing patient and provider engagement throughout the healthcare industry. This strategic partnership combines conversationHEALTH's expertise in developing advanced conversational AI solutions with Swoop's proficiency in creating precise #DTC and #HCP audiences. Together, we aim to deliver an unparalleled engagement solution that offers real-time, personalized interactions for patients and healthcare providers, allowing pharmaceutical brands to seamlessly connect with customers and meaningfully transform their websites. Stay tuned as we embark on this journey to reimagine healthcare communication, enhancing user experience and driving positive patient outcomes. Please follow along at Swoop! #conversationalAI #healthcareAI #healthcareAIinnovation

You know what #ChatGPT is good at? Understanding intent. You know where it causes trouble: answering. Nearly three-quarters of drug-related questions reviewed by pharmacists were answered inaccurately or incompletely by ChatGPT, according to a study by presented at the American Society Of Health-System Pharmacists Inc-. Lead study author Sara Grossman said "healthcare professionals and patients should be cautious about using ChatGPT as an authoritative source for medication-related information," adding that anyone who does so "should verify the information using trusted sources." At conversationHEALTH, we use generative AI to understand intent while pre-approved, MLR-compliant conversations, built on advanced medical taxonomy, lead to 97% accurate responses – trusted by HCPs and patients alike. https://lnkd.in/e8bXGCkZ #conversationalAI, #healthcareAI

This year conversationHEALTH had the honor of kicking off Reuters Events Pharma Customer Engagement USA. A key discussion topic at the event was that HCPs not only prefer a more personalized experience when engaging with pharma, but now expect it across the entire digital ecosystem. This includes brand websites which often leave users hanging when they are desperately trying to find simple information in their moment of need. Conversational AI can fill the gap by delivering exceptional customer experiences through the use of natural language - a perfect addition to today’s non personal promotion campaigns. PharmaLeaders.com highlights 7 key takeaways from the event. https://lnkd.in/eeCvataC #WelcomeToTheConversation #conversationalAI #generativeAI #RECustomerUSA23

Due to no-see policies, 50% of your HCPs are shutting the door on your sales teams before they can even make an introduction. The reps who do get a chance to connect with your customers? 80% say they aren't bringing the value they need to assist their patients. With half your audience unwilling to meet and most others leaving F2F engagements unsatisfied - your reach to customers is dwindling. And fast. This simply isn't sustainable. It's time to begin augmenting your commercial strategy with the newest channel of engagement - virtualized personal promotion. Join our VP Medical Strategy & CUX, Dr. Duré Hussain for her presentation at Dynamic Global Events (DGE)'s CCO Summit this week in Philly to learn how implementing conversational AI can drive significant commercial outcomes while being the preferred method of engagement for nearly 75% of HCPs. #dge #WelcomeToTheConversation #conversationalAI #notachatbot

Conversation is still king - but now it’s digital first. Our CRO Matt Titus is now live at this year’s Reuters Events Pharma Customer Engagement event. Not able to join the keynote this AM? Stop by booth #4 to get the full scoop as to why virtualized personal promotion is the optimal route to meaningful customer engagement at their moment of need. #recustomerusa23 #welcometotheconversation #conversationalai #generativeai

As a commercial pharma leader - you have a serious challenge. HCPs are begging for medical information and 80% say you aren’t giving it to them. “What about my sales reps?” Nearly 60% of HCPs don’t even want to speak with them. “Ok, I’ll supplement with digital activation through our standard marketing channels and drive to my website.” Too bad 70% of HCPs don’t trust content on pharmaceutical websites and just as many prefer to use non-brand affiliated sites instead. So what’s the outcome? Your lack of effective customer engagement is costing you critical relationships with HCPs and wreaking havoc on your bottom line. There’s a better way. Try virtualized personal promotion - the only solution that provides HCPs with an on-demand, natural language solution that provides them with the information they need, when they need it most. Find out how at our keynote presentation delivered by our CRO Matt Titus at Reuters Events Pharma Customer Engagement USA.  #RECustomerUSA23 #WelcomeToTheConversation #conversationalAI #generativeAI`