![woman delivering AOG box in hanger](https://bhworldwide.com/wp-content/uploads/2021/06/Woman-deliverying-AOG-box-1-480x270.jpg)
Customer focus
- Expertise you can trust
- Customer first
- Key account management
Expertise you can trust
With over 33 years’ experience and 100% dedicated to the aviation & aerospace industry, you can put your trust into B&H Worldwide to manage your logistical requirements.
Named Best-In-Class global aerospace logistics company by the Global Institute of Logistics, you don’t have to take our word for it.
AS 9120 and ISO 9001 certified by LRQA means that we are committed to achieving the highest standards in everything we do and are leading the way in aviation & aerospace logistics with our best practices.
![AS 9120 certified](https://bhworldwide.com/wp-content/uploads/2023/03/AS-9120-certified-1024x726.jpg)
Customer first
We set high standards of customer care and deliver value for money services efficiently and effectively.
We monitor our performance against these standards to ensure they reflect the needs of our customers and embrace the B&H Worldwide ethos of Customer First!
Our team are fully trained to provide the best service to our customers and each and every employee is committed to deliver an exceptional service.
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Key account management
Our key accounts management service means that you will have your very own dedicated account manager who will provide one point of contact for all of your requests.
We have a robust customer onboarding process which includes a seamless transition for all our logistics services we provide to our customers.
Your account manager will schedule regular business reviews and detailed analytic reporting to ensure you are always up-to-date with any shipments, services or changes.
![Happy confident workers meeting](https://bhworldwide.com/wp-content/uploads/2021/11/attractive-happy-confident-adult-female-formal-1-1024x683.jpg)
Technology focus
- FirstTRAC
- Business intelligence
- GPS tracking & monitoring
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FirstTRAC
FirstTRAC is our proprietary inventory management and tracking digital platform providing customers total control and visibility.
This cloud-based IT platform was developed through our aviation & aerospace logistics experience and customers – airlines, MRO’s, OEMs and part vendors.
It is a global operating system for end-to-end logistics management and connects B&H Worldwide’s operations teams with customers through near real time operational and data sharing functionality, starting at the point an order is raised, through to post shipment reporting and analysis.
FirstTRAC provides real-time visibility of static inventory, orders in process, detailed event-based transport progression and online access to transport documentation.
![business intelligence management graph](https://bhworldwide.com/wp-content/uploads/2021/11/management_graph_business_intelligence-1024x683.jpg)
Business intelligence
Our state-of-the-art systems have the ability to integrate with our customers technology providing real-time updates and information.
Our team has 24/7 access to timely, relevant data which enables us to understand the trajectory of shipments and report appropriately.
These create time-savings and cost-savings which we can then pass onto our customers.
![our delivery](https://bhworldwide.com/wp-content/uploads/2021/11/GPS_tracker_world-1024x683.jpg)
GPS tracking & monitoring
Track your valuable assets, no matter how or where you transport them.
B&H Worldwide offers an innovative real-live GPS tracking and monitoring solution for your high-value, high-priority assets.
The solution provides real-time information regarding the GPS location, vibration, temperature, humidity and security of your assets anywhere in the world.
Global 24/7 coverage
- Worldwide partner network
- Control towers
- 24/7 operations
Worldwide partner network
Over the past 33 years, B&H has developed a global partner network of like-minded specialist organisations who are committed to meeting our standards.
Our network partners undergo a rigorous diligence review before becoming an approved partner and go thorough an onboarding process, in order to ensure that they meet our exacting standards.
We constantly review the performance of our partners as well as appointing new partners in growth regions.
![Global network connection world map](https://bhworldwide.com/wp-content/uploads/2021/11/global-network-connection-world-map-point-1-1024x683.jpg)
Control towers
B&H Worldwide offers industry leading control tower services that are designed to take ownership of your complex engineering supply chain logistics.
Managing the complexity and variation associated with modern aviation & aerospace supply chains can place significant burden on the often already overstretched resources of your logistics team.
With decades of operational experience, the B&H Control Tower team put their expertise into action managing your supply chain by making service priority decisions, engaging carriers to suit the service requirement, dealing with nominated third party providers, managing pooling exchanges, loan returns and warranty activity.
![system control room engineers discussing](https://bhworldwide.com/wp-content/uploads/2021/11/in-the-system-control-room-it-engineer-have-discussion-1024x683.jpg)
24/7 operations
Our dedicated and experienced staff, along with our services portfolio are designed and dedicated to meet your unique logistics needs, anywhere in the world, 24 hours a day, 7 days a week, 365 days a year.
Our award-winning digital platform FirstTRAC provides customers total control and visibility of their inventory around the clock.
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