Chirp chirp! Bring out the chocolates, break out the paints and the eggs - Happy Easter to all our social media followers, clients and partners! May this special day bring you renewed hope and happiness, and may your heart be filled with the peace and blessings of the season. Heroes of Support
Heroes of Support
IT System Training and Support
Lozenets, Sofia City 1,188 followers
We treat our players with great care and speak the player language!
About us
We provide our players with high-quality support and customer service. We so far are home to 250 talented and energetic people working from our offices in different countries. The scales of our projects are growing and we are looking for enthusiastic and outgoing talents to join Heroes of Support brand in the Sofia office!
- Website
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https://heroes-support.com
External link for Heroes of Support
- Industry
- IT System Training and Support
- Company size
- 11-50 employees
- Headquarters
- Lozenets, Sofia City
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Casinos and gambling, iGaming, customer support services, networking, sportsbetting, sportsbook, provider, partnership, and happy player
Locations
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Primary
ulitsa Tsvetna gradina
Lozenets, Sofia City 1421, BG
Employees at Heroes of Support
Updates
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A couple of months back, we introduced our 5 core values at Heroes of Support. Here’s a deeper look into each one of those values, starting with Honesty and Openness. We make sure we are transparent in all our communications at Heroes of Support so that every employee is aware of what the company stands for and the impact of its work. We support proper communication where ideas are shared freely, and clarifications are given freely. We also encourage openness from our employees to be open to learn, grow, and challenge themselves. This also means communicating properly, sharing ideas, and asking for clarifications freely.
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Heroes of Support goes beyond Customer Support. As a company that focuses on iGaming services, we also offer: - VIP player management and VIP player support - Customer feedback resolution - Creating effective customer journeys - KYC and Anti-Money Laundering detection Join a diverse company! Check out our available career opportunities here: https://lnkd.in/dfstJNjY Heroes of Support
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Three weeks ago, we got a glimpse into the daily tasks, responsibilities and challenges encountered by customer support agents in the iGaming scene .https://lnkd.in/ewqXARb7 And what about the team leaders? This week, we sat down with Artem, one of the Customer Support Shift Leads here at Heroes of Support and got chatting about his experience and what it is like leading teams.
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We are looking for a full-time Customer Support Specialist to join us for an on-site role in Sofia. In this role, you will be the first point of contact for customer queries via telephone, email, or chat. You will be responsible for solving customer problems and ensuring high-quality customer service is maintained. You do not need any experience to start your career in this field. What is important: - ability to work 5/2 from 12 to 21.00 in the office (one working day could be on Saturday or Sunday) - English from B2 and higher If you are just a graduated student, translator, game presenter, or experienced CS feel free to apply!
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