Contact Us
For account-specific inquiries, please include your PG&E account number and service address.
Get in Touch
Call and Chat with Us
Mon–Fri from 9 AM to 5 PM: Speak with a representative at +1 833.699.3223 or use the live chat on this webpage.
Email Us
Contact PG&E to Make a Payment
Ava’s billing service is provided by PG&E. To make a payment, please contact PG&E:
Call +1 800.743.5000 or visit the PG&E website: